Please go through the skill sets & JD properly ,If Interested and matching to this lead role Kindly send updated resume to neha21.singh@global.nttdata.com OR neha21.singh@nttdata.com
Mandatory skills- Palo Alto, Prisma Access, F5, Routing & Switching (BGP, Eigrp and Switching technologies), PCNSE Certified and CCIE R&S /CCNP R&S certified.
Preferred /Good to have- Palo Alto, Prisma, F5, Routing & Switching (BGP, Eigrp and Switching technologies), Cisco Meraki
This is for a Lead role and the lead will be asked to join the critical P1/P2 incidents call
Strict PST Time Zone ( Day time) 8 AM- 6 PM -(US SHIFT)
Immediate to 60days NP candidates only
This is lead role 95% technical - networking +security
certification required - PCNSE +CCIE OR PCNSE + CCNP in R&S
Total exp -13yrs + not less than that & relevant 10+yrs
Job location- Any NTT office location as per candidate preference- NOIDA,BANGALORE,CHENNAI ,COIMBATORE,PUNE ,HYDERABAD
JD-
Role Overview
The Network Senior Specialist Advisor is responsible for the daily operations and maintenance of firewall, Prisma, F5, and routing and switching environments across multiple customer infrastructures. This role primarily supports network security products from leading vendors such as Palo Alto, Cisco, and F5. The advisor will design, validate, and troubleshoot network traffic flows, security implementations, and configurations to ensure stable and secure operations.
Network Services include the ongoing management and support of customers network and security environments. The successful candidate will independently troubleshoot firewall and network traffic issues, maintain accurate and up-to-date documentation for network and security platforms, and support operational processes. The role requires the ability to work independently, resolve complex issues with minimal client input, and appropriately escalate matters when solutions are not immediately apparent.
Role Responsibilities
Key Skills & Experience
Highly experienced Network and Security Architect with 12+ years of hands-on network troubleshooting experience, including at least 5 years in network and security administration
Extensive hands-on experience with Palo Alto Firewalls, Prisma Access / Prisma SASE, Cisco routing and switching, F5, SD-WAN, and AWS networking
Strong expertise in routing protocols including EIGRP, BGP, along with hands-on exp with switching technologies
CCIE(Routing & Switching) & PCNSE certification
Proven ability to analyze complex technical issues and design optimal, scalable solutions
Deep understanding of Palo Alto architecture, including templates, stacks, Global Protect, and advanced troubleshooting using packet captures and debugs
Network design experience is a strong advantage
Key Responsibilities
Act as a Subject Matter Expert (SME), providing advanced technical escalation support to L2/L3 engineers
Deliver end-to-end operational support for enterprise Network and Security environments across multiple customers
Troubleshoot and resolve complex issues related to Palo Alto Firewalls, Prisma/GlobalProtect, Routing &Switching, F5 and associated network traffic flows
Perform advanced troubleshooting using packet captures, logs, and debugs on Palo Alto firewalls
Write custom queries and generate operational and security reports using Palo Alto reporting tools
Support daily steady-state operations, including request fulfillment, change management, and participation in weekly on-call rotations
Conduct weekly and monthly health checks across all supported network security platforms
Perform system maintenance activities, including upgrades, patching, and configuration updates
Assist in firewall rule set reviews to enhance customers overall security posture and compliance
Detect, investigate, and respond to security incidents; create customer tickets and manage issues through resolution and closure
Develop and provide clear resolution and remediation plans for device, service, and security issues
Ensure compliance with Service Level Agreements (SLAs), operational standards, and ITIL best practices
Maintain accurate, current documentation for systems, configurations, procedures, and operational activities
Proactively recommend service, process, and technical improvements to optimize the Network Security and Firewall teams
Professional Qualifications
12+ years of hands-on experience in Network and Security administration around Architecture, Design and operations
Strong understanding of Palo Alto architecture, including templates and stack configurations
Excellent time management and organizational skills, with the ability to manage multiple operational priorities effectively
Familiarity with regulatory and compliance frameworks such as SOX, PCI, and HIPAA
Proven ability to work independently in remote support environments and collaborate effectively across teams
Professional Attributes
Excellent customer-facing communication skills with strong service orientation
Strong time management skills with the ability to balance operational duties and continuous improvement initiatives
Demonstrates high ethical standards, integrity, and adaptability to changing customer and business needs
Experience Requirement:
12+ years of experience in managing LAN & WAN Infrastructures
12+ years experience in Routing & Switching, F5 BIG IP LTM
12+ years of experience in Architecture and Design of Palo Alto FWs, Panorama
5+ years of experience in Prisma Access/ SASE
