Network Operations Representative

Job Description

Project Role : Network Operations Representative Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : Btech Summary :As a Network Operations Representative, you will design specialist solutions in line with business needs. You will act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Your role will involve delivering business value to the project and working with clients on performance and process optimization. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely delivery of specialist solutions. Track and report performance measurements and SLAs of service fulfillment teams. Collaborate with clients to optimize performance and processes. Provide technical expertise and support to the team. Assist in troubleshooting and resolving network issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Network Operations. Good To Have Skills:Experience with Network Infrastructures. Strong understanding of network design and implementation. Knowledge of network protocols and technologies. Experience with network troubleshooting and performance optimization. Familiarity with network security principles and best practices. Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Hyderabad office. A Btech is required. Qualifications Btech