Network Administrator

Role Overview: You will be responsible for overseeing the customer service process, resolving customer complaints, and helping customers choose the right product based on their requirements and budget. Your role will also involve handling customer concerns and complaints promptly, informing customers about upcoming promotions, and establishing a positive rapport with all clients and customers in person. Key Responsibilities: - Oversee the customer service process - Resolve customer complaints - Assist customers in selecting the right product - Handle customer concerns and complaints in a timely manner - Inform customers of upcoming promotions or deals - Establish a positive rapport with all clients and customers in person Qualifications Required: - CCNA certification Benefits: - Cell phone reimbursement - Health insurance Schedule: - Full-time, Permanent, Fresher - Day shift, Monday to Friday Additional Details: - Work Location: In person - Performance bonus and yearly bonus opportunities available,