National Head (Senior Manager) - Last Mile

As the National Head -ValMo- Last Mile at Meesho, you will lead your own team and drive the expansion of the last mile network for ValMo. Your responsibilities will include onboarding partners for last-mile delivery, managing service and cost metrics for first mile and middle mile operations, and overseeing a team of cluster managers and leads to drive the vision of the network. You will be tasked with identifying gaps in operations and providing recommendations for process improvements. Your duties will involve owning the onboarding and training of new partners, tracking and managing the performance of different partners in your cluster, ensuring compliance with operational processes, driving key operational metrics, and achieving performance targets. Additionally, you will manage a distributed team of cluster managers, provide inputs to the product roadmap for enhancing operations technology, and oversee the implementation of the overall ops and network design on the ground. To excel in this role, you should possess a Post Graduate degree in any discipline from a premium college and have 5-7 years of experience in the e-commerce logistics domain. Experience in partner onboarding and training in the first mile and mother hub operations, along with managing distributed operations teams, will be crucial. Exposure to control tower and field operations will be considered a plus. Join us at Meesho, where we are dedicated to democratizing internet commerce for everyone. Our mission is to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We offer sellers industry-first benefits such as zero commission and the lowest shipping cost, with over 1.75 million sellers registered on our platform. Our unique business model and continuous innovation have positioned us as the first Indian horizontal e-commerce company. At Meesho, we foster a dynamic workplace culture characterized by high impact and performance excellence. Our focus is on hiring and developing exceptional talent, supported by a comprehensive set of total rewards encompassing monetary, non-monetary, tangible, and intangible elements. We provide market-leading compensation specific to job roles, individual experience, and skills, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits and policies covering physical, mental, financial, and social wellness aspects. We offer extensive medical insurance benefits, wellness initiatives, gym discounts, and support for work-life balance through generous leave policies and parental benefits. Emphasizing employee delight, we promote engagement, fun at work, and gratitude for stretched efforts. Explore more about Meesho at https://www.meesho.io/.,