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MX, Business Intelligence, Associate Manager

2 - 7 years

2 - 7 Lacs

Bengaluru / Bangalore, Karnataka, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Data Analysis Business Operations Project Management

Work Mode

On-site

Job Type

Full Time

Job Description

Key deliverables: Analyze CX data to identify performance trends and root causes. Translate business issues into analytical problem statements. Deliver insight-driven narratives to inform CX strategy decisions. Collaborate with teams to design dashboards and streamline data consumption. Role responsibilities: Monitor CX metrics and evaluate the impact of interventions. Work with cross-functional teams to solve inefficiencies. Present analytical insights to stakeholders with data-backed stories. Build and maintain queries, dashboards, and visualizations.

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