MS Engineering Operations - Associate (Analyst) - BluePrism RPA Developer - Operate

Role Overview: At PwC, you will be part of the managed services team focusing on providing outsourced solutions and support to clients across various functions. Your role involves helping organizations streamline operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. Utilizing your skills in project management, technology, and process optimization, you will deliver high-quality services to clients. Specifically, in managed service management and strategy, you will oversee transitioning and running services, managing delivery teams, programmes, commercials, performance, and delivery risk. Your responsibilities also include continuous improvement and optimization of managed services processes, tools, and services. Key Responsibilities: - RPA Development: - Design, configure, and test Blue Prism processes and objects to automate client workflows. - Ensure solutions are scalable, robust, and maintainable, following best practices and standards. - Troubleshoot and resolve issues related to Blue Prism processes promptly. - Client Engagement: - Collaborate with clients during onshore hours to gather requirements, provide updates, and address concerns. - Conduct workshops and meetings with client stakeholders to understand their business processes and automation goals. - Act as the primary point of contact for clients, ensuring clear communication and successful project delivery. - Collaboration and Support: - Work with cross-functional teams to deliver comprehensive RPA solutions. - Provide ongoing support and maintenance for existing Blue Prism processes, making enhancements as required. - Assist clients in change management and training for effective use of RPA solutions. - Quality Assurance and Testing: - Develop and execute test plans to ensure accuracy and reliability of Blue Prism processes. - Perform user acceptance testing (UAT) with clients to validate functionality and performance. - Documentation and Compliance: - Create and maintain detailed documentation for all Blue Prism processes, including design documents, test cases, and user guides. - Ensure compliance with organizational policies and industry regulations in the design and deployment of RPA solutions. Qualifications: - Bachelor's degree in computer science, Information Technology, or a related field. - Proven experience as an RPA Developer with expertise in Blue Prism. - Strong problem-solving skills and attention to detail. - Excellent communication and interpersonal skills for effective client interaction. - Ability to work independently and manage multiple projects concurrently. - Experience in client-facing roles and working during onshore hours. Additional Details: Certification in Blue Prism is highly desirable. Familiarity with other RPA tools such as UiPath or Automation Anywhere is a plus. Understanding process mapping and modeling techniques, as well as knowledge of Agile methodologies and project management principles, will be beneficial for this role.,