MS-CRM-Technical Architect-Manager

As an MSD CRM Architect at EY, you will play a crucial role as a D365 CRM Technical Architect with in-depth hands-on knowledge of D365 CRM Configuration and customization within various CRM modules such as Sales, Service, and Marketing, as well as integration. Your responsibilities will involve: - Designing the next generation digital architecture on CRM engagements - Collaborating with client teams to comprehend business requirements - Conducting application design sessions and ensuring alignment with business requirements - Demonstrating a profound understanding of Integration & Data Migration methods/tools within D365 CRM - Configuring and customizing the CRM application - Developing CRM Application using .Net Plugins/ASP.Net extensions In terms of client responsibilities, you will be expected to: - Work on CRM engagements and analyze and design phases of projects - Translate business requirements into solutions - Lead application design sessions and make solution recommendations - Ensure that the design is in accordance with business requirements - Adapt to changing workloads and work effectively in a team environment Your people responsibilities will include: - Building a quality culture and fostering teamwork - Leading by example and training/mentoring project resources - Participating in organization-wide people initiatives Key skills required for this role: - Minimum of 14+ years of CRM Configuration & Customization experience - Hands-on development experience in writing plugins - Experience in working on large transformation programs in an onshore-offshore delivery model - Client-facing engagement experience - At least one end-to-end implementation with integration - Design and coding experience in Visual Studio, C#, and IIS-Dynamics CRM - Experience in agile delivery, deployment, continuous integration, and build processes - Familiarity with relational database concepts and SQL - Strong analytical and problem-solving skills - Excellent written and verbal communication skills - A degree in BE/B.Tech./MCA/MBA with sound industry experience Preferred skills include: - CRM Configuration & Customization (Plugins, etc.) - D365 CRM Certified EY is dedicated to building a better working world by creating long-term value for clients, people, and society, and fostering trust in the capital markets. With diverse teams in over 150 countries, EY leverages data and technology to provide assurance and assist clients in growth, transformation, and operations across various sectors.,