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170.0 years

6 - 10 Lacs

Gurgaon

On-site

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. JOB DESCRIPTION JOB TITLE Sales and Customer Relations Manager BAND Level 15 BUSINESS UNIT / FUNCTION Vision Care LOCATION Within India as defined by Business OBJECTIVES/ PURPOSE OF JOB To be responsible for the targeted Sales delivery of the assigned territory for the year and to run the sales operations of the division as per systems and processes. To maintain and Grow market share and maximize secondary & tertiary sales of Vision Care products in designated markets / customers. To manage and expand distribution by identifying new locations / outlets and act as liaison between the company and distributor, distributor and the retailer / point-of-sale KEY ACTIVITIES/ RESPONSIBILITIES • Meet monthly sales targets – secondary / tertiary • Identify and activate key accounts and channel opportunities in assigned area / territory • Establish effective and cost efficient sales and service procedures for the accounts • Execute prescribed merchandising standards, promotions for key accounts at the local franchise level • Coordinate with senior management to develop monthly action plans for achieving targets • Drive volumes by creating additional vending points, introducing products and packs, managing promotions to drive consumption, in premise signage presence and brand pack display at prominent locations • Ensuring that all display material developed and executed at the local level are aligned with the regional policy on the same and duly approved • Identify opportunities for, plan and execute trade, consumer and event promotions • Liaise with Corporate Marketing and Regional Operations to execute regional events and promotions • Channel marketing, sales activation at key accounts • Planning & monitoring • Relationship management • Events, promotions, merchandising • Tracking and reporting competitive activities and Sales turnover SUPERVISE DIRECT REPORTS • No SCOPE OF POSITION • Sales volume responsibility – As per targets • Budget responsibility KEY RELATIONSHIPS Distributors, ECPs, Retailers, Chemists etc. QUALIFICATIONS Graduate, MBA preferred EXPERIENCE 5 - 7 years of experience Preferably from FMCG and healthcare industry Approved by: Aarti Kohli – Director HR Signature: Date: Approved by: Sanjay Bhutani – Managing Director Signature: Date This position may be available in the following location(s): [[location_obj]] All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. [IF APPLICABLE] For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $00.00 - $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors. [SHOULD BE INCLUDED WITH PAY TRANSPARENCY LANGUAGE IN THE PARAGRAPH ABOVE IF APPLICABLE] U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation. Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms. Our Benefit Programs: Employee Benefits: Bausch + Lomb (https://www.bausch.com/careers/benefits/) Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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3.0 years

0 Lacs

Gurgaon

On-site

Job Description Alimentation Couche-Tard Inc., (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space with over 17,000 stores in 31 countries, serving more than 6 million customers each day It is an exciting time to be a part of the growing Data Engineering team at Circle K. We are driving a well-supported cloud-first strategy to unlock the power of data across the company and help teams to discover, value and act on insights from data across the globe. With our strong data pipeline, this position will play a key role partnering with our Technical Development stakeholders to enable analytics for long term success. About the role We are looking for a Data Engineer with a collaborative, “can-do” attitude who is committed & strives with determination and motivation to make their team successful. A Data Engineer who has experience implementing technical solutions as part of a greater data transformation strategy. This role is responsible for hands on sourcing, manipulation, and delivery of data from enterprise business systems to data lake and data warehouse. This role will help drive Circle K’s next phase in the digital journey by transforming data to achieve actionable business outcomes. Roles and Responsibilities Collaborate with business stakeholders and other technical team members to acquire and migrate data sources that are most relevant to business needs and goals Demonstrate technical and domain knowledge of relational and non-relational databases, Data Warehouses, Data lakes among other structured and unstructured storage options Determine solutions that are best suited to develop a pipeline for a particular data source Develop data flow pipelines to extract, transform, and load data from various data sources in various forms, including custom ETL pipelines that enable model and product development Efficient in ELT/ETL development using Azure cloud services and Snowflake, including Testing and operational support (RCA, Monitoring, Maintenance) Work with modern data platforms including Snowflake to develop, test, and operationalize data pipelines for scalable analytics deliver Provide clear documentation for delivered solutions and processes, integrating documentation with the appropriate corporate stakeholders Identify and implement internal process improvements for data management (automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability) Stay current with and adopt new tools and applications to ensure high quality and efficient solutions Build cross-platform data strategy to aggregate multiple sources and process development datasets Proactive in stakeholder communication, mentor/guide junior resources by doing regular KT/reverse KT and help them in identifying production bugs/issues if needed and provide resolution recommendation Job Requirements Bachelor’s degree in Computer Engineering, Computer Science or related discipline, Master’s Degree preferred 3+ years of ETL design, development, and performance tuning using ETL tools such as SSIS/ADF in a multi-dimensional Data Warehousing environment 3+ years of experience with setting up and operating data pipelines using Python or SQL 3+ years of advanced SQL Programming: PL/SQL, T-SQL 3+ years of experience working with Snowflake, including Snowflake SQL, data modeling, and performance optimization Strong hands-on experience with cloud data platforms such as Azure Synapse and Snowflake for building data pipelines and analytics workloads 3+ years of strong and extensive hands-on experience in Azure, preferably data heavy / analytics applications leveraging relational and NoSQL databases, Data Warehouse and Big Data 3+ years of experience with Azure Data Factory, Azure Synapse Analytics, Azure Analysis Services, Azure Databricks, Blob Storage, Databricks/Spark, Azure SQL DW/Synapse, and Azure functions 3+ years of experience in defining and enabling data quality standards for auditing, and monitoring Strong analytical abilities and a strong intellectual curiosity. In-depth knowledge of relational database design, data warehousing and dimensional data modeling concepts Understanding of REST and good API design Experience working with Apache Iceberg, Delta tables and distributed computing frameworks Strong collaboration, teamwork skills, excellent written and verbal communications skills Self-starter and motivated with ability to work in a fast-paced development environment Agile experience highly desirable Proficiency in the development environment, including IDE, database server, GIT, Continuous Integration, unit-testing tool, and defect management tools Preferred Skills Strong Knowledge of Data Engineering concepts (Data pipelines creation, Data Warehousing, Data Marts/Cubes, Data Reconciliation and Audit, Data Management) Strong working knowledge of Snowflake, including warehouse management, Snowflake SQL, and data sharing techniques Experience building pipelines that source from or deliver data into Snowflake in combination with tools like ADF and Databricks Working Knowledge of Dev-Ops processes (CI/CD), Git/Jenkins version control tool, Master Data Management (MDM) and Data Quality tools Strong Experience in ETL/ELT development, QA and operation/support process (RCA of production issues, Code/Data Fix Strategy, Monitoring and maintenance) Hands on experience in Databases like (Azure SQL DB, MySQL/, Cosmos DB etc.), File system (Blob Storage), Python/Unix shell Scripting ADF, Databricks and Azure certification is a plus Technologies we use : Databricks, Azure SQL DW/Synapse, Azure Tabular, Azure Data Factory, Azure Functions, Azure Containers, Docker, DevOps, Python, PySpark, Scripting (Powershell, Bash), Git, Terraform, Power BI, Snowflake #LI-DS1

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0 years

0 Lacs

India

On-site

Setting up and operating VMC machines according to engineering drawings and job specifications. Loading raw materials into the machine and securing them properly. Monitoring machine operations and making adjustments as needed to ensure quality and accuracy. Performing routine maintenance tasks on the CNC/VMC machine, such as cleaning, lubricating, and replacing worn or damaged parts. experience-2-5 yrs salary according performance Job Types: Full-time, Permanent Pay: Up to ₹32,000.00 per month Work Location: In person

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4.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Title: DevOps Engineer Location: Chennai (full-time, at office) Years of Experience: 4-8 years Job Summary: We are seeking a skilled DevOps engineer with knowledge of automation, continuous integration, deployment and delivery processes. The ideal candidate should be a self-starter with hands-on production experience, and having excellent communication skills. Key Responsibilities: ● Infrastructure as Code: first principles on cloud infrastructure, system design, and application deployments. ● CI/CD pipelines: to design, implement, troubleshoot, and maintain CI/CD pipelines. ● System administration: skills with systems, networking, and security fundamentals. ● Proficiency in coding: with hands-on experience in programming languages, and ability to write, review, and troubleshoot code for infrastructure. ● Monitoring and observability: to track performance and health of services and configure alerts with interactive dashboards for reporting. ● Security best practices and familiarity with audits, compliance, and regulation. ● Communication skills: to clearly and effectively discuss and collaborate across cross-functional teams. ● Documentation: using Agile methodologies, Jira, and Git. Qualification: ● Education: Bachelor's degree in CS, IT, or a related field (or equivalent work experience). ● Skills*: Infrastructure: Docker, Kubernetes, ArgoCD, Helm, Chronos, GitOps. Automation: Ansible, Puppet, Chef, Salt, Terraform, OpenTofu. CI/CD: Jenkins, CircleCI, ArgoCD, GitLab, GitHub Actions. Cloud platforms: Amazon Web Services (AWS), Azure, Google Cloud. Operating Systems: Windows, *nix distributions (Fedora, Red Hat, Ubuntu, Debian), *BSD, Mac OS X. Monitoring and observability: Prometheus, Grafana, Elasticsearch, Nagios. Databases: MySQL, PostgreSQL, MongoDB, Qdrant, Redis. Programming Languages: Python, Bash, JavaScript, TypeScript, Golang. Documentation: Atlassian Jira, Confluence, Git. (* Proficient in one or more tools in each category.) Additional Requirements: • Include GitHub or GitLab profile link in the resume. • Only candidates with a Computer Science or Information Technology engineering background will be considered. • Primary Operating System should be Linux (Ubuntu or any distribution) or macOS. Show more Show less

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5.0 - 8.0 years

0 Lacs

Gurgaon

On-site

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of order-related tasks to enhance client satisfaction and operational efficiency. •To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of order-rela Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: Operational Responsibilities 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. • Requests related to Contract management: manual creation, modification & deletion • Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries • Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support • Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend, participate and can minimally manage daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Provide minimal assistance to team inquiries or concerns. 7. Raise operational risk to Junior Lead. BCom

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0 years

0 Lacs

Gurgaon

On-site

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose: * To drive and deliver exceptional business performance to grow the CBG portfolio through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence with multiple customer categories.Key Responsibilities: * Accountable for achieving monthly & annual sales targets for the city, as agreed. Ensure proper implementation & execution of relationship management & investment advisory strategies. Ensure proper sales spread between products. Aim to balance NTB (New to Bank customers) with increase penetration of existing customers to deepen the wallet share.* Monitoring of progress towards achieving targets is done on a weekly basis. Agree targets and take accountability for the overall achievement of CBG product portfolio performance objectives for the branch in terms of* Customer Experience, Sales Growth & Income Contribution.* Costs performance, Employee Satisfaction, Risk and rigour management.* Provide clear direction on business objectives, translating and prioritizing into business performance measures. Ensure balance between NTB customer acquisition & penetration of existing customers. Define objectives for the emerging affluent (Non Treasures) as well as the Treasures segment. Develop & implement strategy to deepen wallet share of existing customers.* Build and develop a high performing team through embedding performance development and coaching. Create an empowering environment for the team, encouraging individual ownership and initiative. Ensure coaching and feedback in order to achieve their maximum potential. Make reward decisions within set guidelines* Drive and deliver a radical improvement in customer service in the local market through dynamic service leadership and the implementation of customer service strategy.* Define progressively higher service standards for each branch aligning to DBS standards. Ensure reduction of complaints & error rates.Job Duties & Responsibilities: * Working with the Branch Heads to achieve sales & service through in-branch business development activities, and providing feedback to the team.* Manage staff attendance levels, based on monthly absence statistics (annual leave, sick leave, etc.) to ensure proper work ethics & discipline.* Directly responsible for discipline – initiate misconduct or incapacity charges, follow discipline processes together with HR* Determine and manage Training Needs Analysis and Succession plans for Team Leaders in the branch* Working with the team to achieve sales & service through in-branch business development activities.* Ensure that branch staff own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.* Brief staff on promotional and product launches; provide regular feedback on sales performance.* Establish relationships with key clients or business influencers in the local area, including doing some client entertainment within overall annual budget limits.* Support product specialists and the direct sales team in marketing of group schemes and other corporate products to local businesses.* Ensure compliance with operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and anti-money laundering measures.* Establish DBS Bank as a wealth management provider in India. Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks. These updates to be shared with the Head CBG and Product teams at regular intervals. Also identify local promotional activities which will help reinforce the DBS brand.* Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries.* Work hand in hand with other business units to ensure that objectives of the team are met and there is team harmony and unity.* Facilitate the distribution of third party investment products to customers, after taking into consideration the risk profile and investment objectives of the said customer. This will entail constantRequirements* Proven sales track record in the insurance/ financial services industry* Sound Understanding of financial planning and wealth management products* Knowledge of competitors and market place* Preferably AMFI and or IRDA certifiedEducation / Preferred Qualification: * Graduate / Post Graduate with MBA in relevant fieldCore Competencies: * Excellent listening skills, with an inquisitive mind* Strong ability to influence* Self-drive and highly ambitious* Good written and verbal communication skills* Results-orientated & the ability to handle pressure* Relationship building & management skills* Understanding of competitive positioning* Strong customer orientation & Focused on the brand* Creative* Comfortable with tight deadlines* Attention to detail & Tenacious -en

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4.0 years

0 Lacs

India

On-site

Job Description As a Product Data Manager - Change Analyst (CA) within our Supply Chain Services Division, your main responsibility is the change control process. This includes master data management, and document management over the product and item life cycle. The Change Analyst (CA) provides high-quality, flexible, responsive change control services while delivering accurate, consistent, and compliant data and document management to support the ordering, manufacturing, distributing, and supporting of Agilent’s products & services. Engineering Change Order (ECR/xCO) Coordination Acting as the key contact to R&D, MFG, Marketing, Product Support, Procurement, Planning, Quality, Regulatory, and Finance when NPI BOM changes or new & complex changes are required. Maintain change-controlled revision and attributes for items and documents in Agilent’s PLM and ERP tools. Develop and maintain the change management process and coordinate any engineering and documentation changes. Engineering, manufacturing, and site change orders processed requires review and potential collaboration during the various phases of the workflow. This includes implementing PLM/ERP actions based on receiving inputs from various business roles and stakeholders. The change is complete when all actions are complete as required by the change. Changes to documentation under PDM control require the PDM Department to compile the final Change Order by receiving inputs and authority to implement the change from, but not limited to: Research and Development Engineering, Production Engineering, Procurement, Product Support, Order Management, Planning, Manufacturing, Quality, Regulatory, and Finance. The change order is complete when all update/modify actions are complete as required by the change. System Data Maintenance Network with other Agilent business departments for best practices and consistent document management applications. Maintain document integrity per business requirements. Ensures documents transferred/submitted for PDM Control are reviewed adequately for proper format and content as Product Data Management owner. Is part of Design Change Request process and can execute or leading the required business tests in the PDM area. Data Integrity and Quality Maintenance Network with other Agilent business departments for consistency, data integrity and quality of products/parts/documents related material master record data across all affected Agilent PLM and ERP systems. New Product Generation and Introduction Support NPI team by driving the product life cycle discipline and monitoring manufacturing deliverables (e.g. Purchased/Fabricated part documentation, Production Procedure, etc.) for new products that are met. Ensure all Bills of Materials (BOM) meet business structure requirements as outlined in the change, including P/N release. Is the key contact to our business partner during the NPI phases. Process Improvement Drive innovation in processes to improve the quality of PDM with consideration of impact on other Agilent business organizations to meet the needs of our changing business environment, enhance the computing environment, and increase process and system effectiveness. Contribute ideas / initiate Continuous Improvement projects. Review, create and update internal training material and communicate them effectively in the PDM Organization Other Responsibilities Support or resolve issues related to production, shipments, CRM, and quotes/orders impacts stemming from PDM-related setup. Maintain site-specific change use case approval/implementer/viewer matrix and distribution list. Ensure functional team approval of content correctness during the change control process. Support audits (internal and external) and conduct all business activities following Agilent’s Standard of Business Conduct. Explain, communicate, and coach partners on technical information documentation requirements as needed. Provide support, training, and assistance to peers on preferred documentation practices, processes, and Enterprise/Business/Site data standards. Provide training to business partners and co-workers on PDM-related processes and Best Practices as required. Coordinates and implements special projects upon request. Provide backup support to co-workers in the PDM organization. Utilizes Agilent-approved applications/PC tools including (but not limited to) Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint to generate spreadsheets, communications, documentation, flow charts, reports, and metrics… for required communications The candidate must be able to effectively communicate with the Global Sites team. Qualifications Bachelor’s or master’s Degree or equivalent experience. At least 4+ years’ experience with material master data management and change control. Good SAP ERP knowledge (Material Master, Bill of material, change control process, Document management) Workflow management is also not new to you, Oracle-Agile would be perfect. Process (SOP), Engineering change requests, change orders, writing and maintaining documentation. Sense of customer urgency: focus on the customer and impact on the customer. Adherence to process requirements and formal approaches. Strong presentation, written, and verbal communication skills. Ability to solve a broad range of material master-related problems varying in scope and complexity. Ability to work independently. Focus on business-critical issues and the ability to prioritize. Promote teamwork and cooperation in the PDM organization. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Manufacturing

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2.0 years

5 - 6 Lacs

Gurgaon

On-site

Job Opportunity: DevOps Engineer Location - Gurgaon Company: Shipease Technologies Pvt. Ltd. Website: https://shipease.in About Us: Shipease Technologies is India’s most efficient logistics platform, offering best-in-class automated shipping services. With our intelligent courier allocation system, businesses can now seamlessly ship to over 26,000+ pincodes across India. Key Responsibilities CI/CD Implementation: Hands-on experience with tools like Jenkins, GitLab CI, or CircleCI to automate build, test, and deployment pipelines. Cloud Infrastructure Management: 2+ years of experience with cloud platforms such as AWS , Google Cloud (GCP) , or Azure to deploy and manage scalable applications. Containerization & Orchestration: Proficient in Docker for containerization and Kubernetes for orchestration and scaling of applications. Monitoring & Logging: Experience with tools like Grafana , Prometheus , ELK Stack , or Splunk for performance monitoring and issue troubleshooting. Scripting & Automation: Strong scripting skills in Python , Bash , or Ruby to automate operational tasks and build custom tooling. Version Control: Proficient in Git , GitHub , or GitLab for managing code repositories and supporting collaborative development. Networking: Good understanding of networking concepts, protocols, and security practices to ensure reliable system communication. Security Best Practices: Familiarity with encryption, access control, vulnerability scanning, and other DevSecOps principles. Infrastructure as Code (IaC): Experience with configuration management tools like Ansible , Puppet , or Chef . Data Purging Automation: Ability to schedule and automate data cleanup tasks on a weekly or monthly basis. Key Tools & Technologies Version Control: Git, GitHub, GitLab CI/CD Tools: Jenkins, GitLab CI, CircleCI Orchestration & Containerization: Kubernetes, Docker Cloud Platforms: AWS, Azure, GCP Monitoring Tools: Grafana, Prometheus, ELK Stack, Splunk Languages & Frameworks: Python, Django, React Databases: PostgreSQL Skills Required Programming/Scripting: Python, Bash, Ruby Frameworks: Django (for backend), React (for frontend) Cloud Computing: AWS, GCP, Azure Containers & Orchestration: Docker, Kubernetes Version Control: Git and associated tools If you Interested candidates kindly share their updated resume on mail- rishi.patel@shipease.in or directly to chat box or drop the cv on WhatsApp-9205148300 Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Day shift Work Location: In person Speak with the employer +91 9205148300

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0 years

0 - 0 Lacs

India

On-site

Key Responsibilities of a QC Manager: · Ensuring Quality Standards: QC Managers ensure that products or services consistently meet specified quality standards. · Developing and Implementing QC Procedures: They create and implement quality control procedures, inspections, and testing methods. · Monitoring and Evaluation: They continuously monitor and evaluate the quality of products and processes. · Identifying and Resolving Issues: QC Managers identify defects and implement corrective actions to address quality issues. · Compliance and Regulations: They ensure compliance with industry and regulatory standards. · Team Leadership: In many roles, QC Managers lead and manage a quality control team. · Collaboration: They work with other departments to improve processes and quality. Skills and Qualifications : · Education: A bachelor's degree in a relevant field (e.g., engineering, science, and manufacturing) is often required. · Experience : Relevant experience in quality control, quality assurance, or manufacturing is typically needed. · Skills: Strong analytical, problem-solving, and communication skills are essential. · Certifications: Industry-recognized certifications (e.g., ASQ certifications) can be beneficial. Key Performance Indicators (KPIs): Cycle Time: Measures the time taken to complete a process from start to finish. Process Efficiency: Assesses how efficiently production processes operate, often measured by resource utilization or cycle time. Inspection Coverage: The percentage of the total project area or length that has been inspected. Response Time to NCRs: The average time taken to address and resolve non-compliance issues Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

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2.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Experience – 2 to 5 Years Key Responsibilities: • Ensure real-time updates and accuracy of the supply tracker, monitoring fleet availability, movement, and operational efficiency. • Coordinate with internal teams to fulfil client requirements on time by optimizing fleet allocation and minimizing downtime. • Expand and strengthen the supply base by onboarding new fleet partners, improving partner diversity, and building a reliable supply network. • Conduct routine training for fleet operators on compliance, tech tools, and operational best practices to improve overall service quality. • Collaborate with cross-functional teams to identify cost-saving measures, optimize resource use, and negotiate better pricing with fleet partners. Required Skills: • Proficiency in MS Excel and data management tools. • Strong communication skills in English, Hindi, and the regional language. • Ability to work in a target-driven environment. • Excellent coordination and collaboration skills. • Problem-solving and analytical thinking. • Training and mentoring ability for supply fleet operations. • Strong negotiation and people management skills. Show more Show less

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1.0 - 3.0 years

4 Lacs

Gurgaon

On-site

Job Opportunity: Executive – International Business Development Location: Gurugram Sector 62, Golf course ext. road Job Type: Full-Time Company: Evolet Healthcare Pvt. Ltd Evolet Healthcare Pvt. Ltd. is seeking a highly motivated and talented individual to join our team as Executive-IBD. Role & responsibilities Analyze Dynamics/Demographics, Language. (Market size, Growth, GDP, Saturation, Regulatory review, Competitor Profiling) Analyze Local Manufacturing companies in a Specific country Maintaining, updating, and recording contact details such as email/ telephone communication in the Client Database file (EPD) Daily Monitoring EPD for tracking follow-ups with companies Generate a Monthly Analysis Report of EPD and discuss with HOD for further actions Introductory email to fresh companies Studying existing tools to identify EPD companies, and adding more tools by continuous research for new partners Analyze Export Data - extracting a list of Importers and further searching on contact details/emails/telephone for EPD Analyze Google search - extracting a list of importers with complete contact details for EPD Analyze MOH to get a list of Importers via the website or by finding RLS Analyze Exhibitions for a published list of Importers/International visitors (past/current IPHEX, CPHI, etc.) Analyze possibilities with Embassies to get a list of Importers via email/calls/visits Analyze Online Pharmacies' websites to extract importers, to prepare the online pharma database to analyze prices of products in the future Emails - Introduction emails, follow-up emails, review emails, and timely response to EPD Companies Calls - cold calls to new companies, follow-ups RLS complete Profiling and regular updates (Monthly) [Registrations List] Additional Skills: Good knowledge of Export documentation. The candidate must have experience in setting up Pharmaceutical Formulations Export business in LATAM (OSD and Injectable) and other ROW markets. Must have connections with distributors in various countries to be able to establish an export business. Thorough knowledge of Formulations (OSD Oral Solids (Tablets, Capsules), Syrups, Sachets & Injectable. Requirements: Bachelor's degree in B. Pharma, B. Com, B.A 1-3 years of relevant experience in international business development or related roles. Proficiency in English and Spanish languages (both spoken and written) is essential. Job Type: Full-time Pay: From ₹400,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Monday to Friday Weekend availability Language: English (Preferred) Work Location: In person

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0 years

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Gurgaon

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Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills and experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

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Role: Python + microservices Experience range: 8-10 years Location: Current location must be Bangalore NOTE: Candidate interested for Walk-in drive in Bangalore must apply Job description: Preferred Qualifications: Experience with cloud platforms is a plus. Familiarity with Python frameworks (Flask, FastAPI, Django). Understanding of DevOps practices and tools (Terraform, Jenkins). Knowledge of monitoring and logging tools (Prometheus, Grafana, Stackdriver). Requirements: Proven experience as a Python developer, specifically in developing microservices. Strong understanding of containerization and orchestration (Docker, Kubernetes). Experience with Google Cloud Platform, specifically Cloud Run, Cloud Functions, and other related services. Familiarity with RESTful APIs and microservices architecture. Knowledge of database technologies (SQL and NoSQL) and data modelling. Proficiency in version control systems (Git). Experience with CI/CD tools and practices. Strong problem-solving skills and the ability to work independently and collaboratively. Excellent communication skills, both verbal and written. Show more Show less

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7.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

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As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: Chennai, India Workplace type: On-site Language: English Main purpose of the position : ISS Group is looking for an experienced supply chain risk & compliance profile with an operations mindset. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Manager – Supply Chain due-diligence with focus on supplier due-diligence and onboarding. The role is to manage due-diligence specialists and execute third-party risk assessment process. You will be part of a team that support APAC or European countries which would require you to work in timings that matches these locations. What you’ll do: Ensure the supplier due-diligence process is conducted within defined timelines and cost within the location - Oversee the supplier vetting process to ensure compliance with timelines and budget Manage vetting resources - Manage and lead the due-diligence team, ensuring high performance and productivity. Work with countries in ensuring that due-diligence of supply chain is prioritized. Continuous monitoring and improvement of due-diligence resource performance, ensuring targets and KPIs are consistently met. High levels of competence maintained within the team, with strategies in place to minimize attrition and enhance motivation. Timely and accurate management reporting that supports strategic decision-making and operational improvements. Maintain high levels of country supply chain & supplier satisfaction through efficient due-diligence processes and effective communication. Promptly identify, address, and resolve any issues arising in the vetting process to minimize delays. Close understanding of the system and solution to ensure configurations are optimized, adopted, and meet performance objectives. Who you’ll work with: Country Procurement organizations across APAC & EMEA Regional supplier due-diligence responsible Group Supply Chain and Procurement leadership team Country dedicated due-diligence team members Key qualifications: Minimum 7-8 years of experience in managing global processes and teams Have experience in managing a team of third-party risk validators Knowledge of supplier vetting and prequalification Resource management, Project management and prioritization Stakeholder management it is added advantage to have hands-on experience with Coupa CRA(RPMA) / Coupa P2P based vetting Personal skills you excel: Execution Mindset Driving results & Performance Communicates effectively Manages changes Implement Structured Processes and Optimization Continuous Improvement mindset Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How You’ll Apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. Show more Show less

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7.0 - 9.0 years

3 - 5 Lacs

Gurgaon

On-site

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Officer, Reference Data Services Analyst 2 Hybrid (Internal Job Title: Reference Data Services Analyst 2 - C10 ) based in Gurgaon, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. Reference Data Services Analyst 2 - C10 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Good understanding of reference data services, corporate action notifications and identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. In this role, you’re expected to: Day to day oversight and contribution to creation and maintenance of corporate action, security and pricing data within multiple systems across multiple teams. Identify opportunities for improvements to quality of data and client service levels Acts as backup for manager Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements. Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: Bachelor’s/University degree or equivalent experience 7-9 years overall experience with at least 3-4 years relevant Corporate Actions Asset Service experience Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #hybrid #LI-AR1 - Job Family Group: Operations - Services - Job Family: Reference Data Services - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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2.0 years

10 - 12 Lacs

Gurgaon

On-site

Job Overview We are looking for a dynamic and innovative Full Stack Data Scientist with 2+ years of experience who excels in end-to-end data science solutions. The ideal candidate is a tech-savvy professional passionate about leveraging data to solve complex problems, develop predictive models, and drive business impact in the MarTech domain. Key Responsibilities 1. Data Engineering & Preprocessing Collect, clean, and preprocess structured and unstructured data from various sources. Perform advanced feature engineering, outlier detection, and data transformation. Collaborate with data engineers to ensure seamless data pipeline development. 2. Machine Learning Model Development Design, train, and validate machine learning models (supervised, unsupervised, deep learning). Optimize models for business KPIs such as accuracy, recall, and precision. Innovate with advanced algorithms tailored to marketing technologies. 3. Full Stack Development Build production-grade APIs for model deployment using frameworks like Flask, FastAPI, or Django. Develop scalable and modular code for data processing and ML integration. 4. Deployment & Operationalization Deploy models on cloud platforms (AWS, Azure, or GCP) using tools like Docker and Kubernetes. Implement continuous monitoring, logging, and retraining strategies for deployed models. 5. Insight Visualization & Communication Create visually compelling dashboards and reports using Tableau, Power BI, or similar tools. Present insights and actionable recommendations to stakeholders effectively. 6. Collaboration & Teamwork Work closely with marketing analysts, product managers, and engineering teams to solve business challenges. Foster a collaborative environment that encourages innovation and shared learning. 7. Continuous Learning & Innovation Stay updated on the latest trends in AI/ML, especially in marketing automation and analytics. Identify new opportunities for leveraging data science in MarTech solutions. Qualifications Educational Background Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. Technical Skills Programming Languages: Python (must-have), R, or Julia; familiarity with Java or C++ is a plus. ML Frameworks: TensorFlow, PyTorch, Scikit-learn, or XGBoost. Big Data Tools: Spark, Hadoop, or Kafka. Cloud Platforms: AWS, Azure, or GCP for model deployment and data pipelines. Databases: Expertise in SQL and NoSQL (e.g., MongoDB, Cassandra). Visualization: Mastery of Tableau, Power BI, Plotly, or D3.js. Version Control: Proficiency with Git for collaborative coding. Experience 2+ years of hands-on experience in data science, machine learning, and software engineering. Proven expertise in deploying machine learning models in production environments. Experience in handling large datasets and implementing big data technologies. Soft Skills Strong problem-solving and analytical thinking. Excellent communication and storytelling skills for technical and non-technical audiences. Ability to work collaboratively in diverse and cross-functional teams. Preferred Qualifications Experience with Natural Language Processing (NLP) and Computer Vision (CV). Familiarity with CI/CD pipelines and DevOps for ML workflows. Exposure to Agile project management methodologies. Why Join Us? Opportunity to work on innovative projects with cutting-edge technologies. Collaborative and inclusive work environment that values creativity and growth. If you're passionate about turning data into actionable insights and driving impactful business decisions, we’d love to hear from you! Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday Experience: Data science: 2 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person

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3.0 years

0 - 0 Lacs

Gurgaon

On-site

Institutional Sales Manager- Delhi NCR Designation: Manager Location: Gurugram Responsibilities: Planning periodic sales targets and driving sales initiatives to achieve business goals Execute growth targets with each customer account, plan sku wise growth, close and executepromotional/sales activities with customer accounts New Customer acquisition: Responsible for the complete business development cycle fromprospecting, presentations, negotiations and new customer closures to servicing the account Distribution of monthly & weekly sales targets, scheduling store visits wherever necessary andorder management monitoring Maximize shelf space for the product as per their given objectives Joint Business Plan closures with regional customer accounts Sub channel wise focus for Institutional Business Forecasting- Forecast sku wise sales within accuracy norms every week on a rolling basis toensure optimum stocks Payment collection from customer accounts as per the agreed payment termsQualifications: Post Graduate MBAMust Haves: 3 to 4 years of B2B/Institutional sales within FMCG industry Experience of handling distributors for Institutional segment Experience of working in Delhi NCR territory Should have serviced sub channels for Institutional sales such as: Corporate offices,hospitals, schools, colleges, hospitals, Hotels, amusement parks & Highways Proficient in Microsoft excel & pptIf you think you fit the bill Apply NOW!Company Background:The FUTURE OF SNACKING is here!Tired of the dull and uninspired offerings of the traditional snacking industry, we have taken itupon ourselves to disrupt the status quo and blaze a trail toward snacking excellence.Our arsenal of better-for-you snacks is extraordinary, crafted to cater to every palate andpreference, from the delightful crunch of popcorn and crunchy corn to the protein-packedpunch of our protein pops and Chips+. Our assortment of rice crackers and sweet corn willtantalise your taste buds like never before, leaving you in awe of our innovation and culinaryprowess.With an unwavering focus on quality and innovation, we have established ourselves as theultimate brand for the modern, discerning snacker. Our range of products sets the bar forsnacking excellence, making us the epitome of indulgence and sophistication.4700BC was founded by Chirag Gupta in 2013 out of his passion to provide Indian customersan experience of a product of international standards.PRODUCT DESCRIPTIONSome of the key products in our portfolio are:⚫ Popcorn: 4700BC's introduced India to Gourmet Popcorn and the brand is fondlyassociated with this category. Product is available in both Ready to Eat and Ready toCook categories.⚫ Chips+: Experience the future of chips with Chips+. Made with 100% corn, the unique“popping” process creates a chip 60% lower in fat than regular chips.⚫ Crunchy corn: This snack chose to be the crunchiest you've ever tried.⚫ Protein Pop: Protein Pops (Makhana), the superfood with a flavorful twist!.⚫ Sweet Corn:This lip-smacking ready-to-eat sweet corn is an effortless, fresh, andnutritious snack. Job Type: Full-time Pay: ₹40,000.00 - ₹90,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

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8.0 years

20 - 28 Lacs

Gurgaon

On-site

Job Title: DevOps Engineer Location: Gurgaon (Work Form Office) Job Type: Full Time Role Experience Level: 8-12 Years Job Summary: We are looking for a skilled and proactive DevOps Engineer to join our technology team. The ideal candidate will be responsible for managing the infrastructure, automating workflows, and ensuring smooth deployment and integration of code across various environments. You will work closely with developers, QA teams, and system administrators to improve CI/CD pipelines, scalability, reliability, and security. Key Responsibilities: Design, build, and maintain efficient CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions). Automate provisioning, deployment, monitoring, and scaling of infrastructure. Manage and monitor cloud services (AWS, Azure, GCP) and on-premises environments. Configure and manage container orchestration (Docker, Kubernetes). Implement infrastructure as code using tools like Terraform, CloudFormation, or Ansible. Ensure high availability, performance, and security of production systems. Monitor logs, metrics, and application performance; implement alerting and incident response. Collaborate with development and QA teams to streamline release processes. Required Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience in a DevOps or Systems Engineering role. Proficiency with Linux-based infrastructure. Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Strong scripting skills (Bash, Python, PowerShell, etc.). Experience with configuration management and IaC tools (e.g., Terraform, Ansible). Familiarity with containerization and orchestration tools (Docker, Kubernetes). Understanding of networking, security, DNS, load balancing, and firewalls. Preferred Qualifications: Certification in AWS, Azure, or GCP. Experience with monitoring tools like Prometheus, Grafana, ELK Stack, Datadog, etc. Exposure to Agile/Scrum methodologies. Knowledge of security best practices in DevOps environments. Job Type: Full-time Pay: ₹2,000,000.00 - ₹2,800,000.00 per year Work Location: In person Speak with the employer +91 9319571799

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0 years

5 - 7 Lacs

Gurgaon

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Customer Service, Payment Support Responsibilities: Team Management: Lead, mentor, and motivate a team of Customer Service & Payment Support specialists and drive the team to achieve performance goals Performance Monitoring: Track and evaluate the performance of team members, providing feedback and implementing improvement plans as necessary. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of the team regarding debt collection strategies and compliance requirements. Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction. Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Providing Customer Service: Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead a team towards achieving common goals. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Education Qualification: Graduate or Post Graduate in any field Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience in International Voice Customer Services / Payments Processing related business. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:28:16 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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0 years

0 Lacs

Gurgaon

Remote

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% About the team This will be a part of operations team What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. High school diploma or GED. Associate’s or Bachelor’s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the company's on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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175.0 years

0 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Join Team Amex and let's lead the way together. About the Team American Express is on a journey to provide the world’s best customer experience every day. The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and business growth through streamlined data. With continuous changes in the regulatory environment and innovation through data evolving, we play a key role in strengthening GCS critical enablers and supporting new growth opportunities. In partnership with the Enterprise Chief Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers, while adhering to regulations and data management standard methodologies. The team’s scope is comprised of 3 pillars: Drive Strategic Growth & Revenue –Defining the vision and roadmap to transform data as a key asset to power business growth. Modernize Data Management –Ongoing data management, data discovery and collaboration across Global Commercial Services Ensure Health of the Commercial Business – Striving for 100% reliability of current data platforms and capabilities while developing more agility and scalability for the future Purpose of the Role This role would be focused on solutioning for GCS Data governance, Data Quality (DQ), and managing DQ Issues. This would involve partnering with stakeholders/GCS teams to gather requirements; performing Root Cause Analysis via data mining and analysis, identifying process gaps or monitoring existing solutions; proposing and presenting the possible solutions to the leaders/stakeholders and if required, working with technology for development of scalable Data Quality solutions. Responsibilities Accountable for the necessary remediation of data quality Issues originating from business processes and accountable for notifying key stakeholders on remediation activities Ensure data quality Issues are captured, managed, and have a plan for remediation that is thorough, complete, and timely to ensure a comprehensive fix is completed. Writing and executing SQL and python scripts to analyze/profile data and solution for data quality issues in a big data environment and propose robust data quality controls. Knowledge of business data and systems that your domain/business unit produce and consume. Participate in project meetings and communicate effectively with leaders, peers, architects, system analysts, project managers & others, reporting project status as required. Utilize data quality and data profiling tools to solution for DQ framework/issue. Understand, gather, and translate project/user requirements into well-defined features/user stories with testable acceptance criteria, via collaboration with multiple stakeholders on requirements and prioritization Work closely with the technology team to develop, test and deliver the defined deliverables. Perform Unit Acceptance Testing (UAT) before accepting the stories. Raise if any bugs/gaps are identified and get that fixed with technology team. Provide proactive solutioning to any sprint blockers. Understanding of data management concepts and practices such as data security, data quality, meta data. Responsible for building scalable data Quality frameworks for enterprise projects. Minimum Qualifications: Business Outcomes: Deliver high quality & accurate Data Quality solutioning within deadlines. Understanding the gaps and remediating the same as per business requirements. Accountable for the Agile delivery framework. Tracking progress and sharing project updates to ensure stakeholder satisfaction. Academic Background & Past Experience MBA or Bachelor/Advanced degree in science, computer science, information technology, information management 2-5 years of relevant experience as product/business analyst Functional Skills/Capabilities Strong stakeholder management and excellent written & verbal communication. Experience in requirement gathering, product management, backlog creation, project tracking and comprehensive documentation. Experience with Agile Scum process and principles and actively leading Agile ceremonies (Scrum, Grooming, Retrospective) Ability to multi-task with high precision & quality delivery. Ability to independently drive, track and ensure accurate delivery. Technical Skills/Capabilities Strong SQL/Python and MS Excel- data querying and analysis. JIRA for User Stories and Agile Scrum Management. Confluence, MS Word & PowerPoint for documentation. MS Excel knowledge and SQL/Hive for data analysis. ML experience a plus but not compulsory. Understanding of Data Governance, Data Quality, Data lineage, and Data Transformation is a plus. Preferred Qualifications: A good balance of technical knowledge and business acumen. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

2 - 4 Lacs

Gurgaon

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Customer Service, Payment Support Responsibilities: Team Management: Lead, mentor, and motivate a team of Customer Service & Payment Support specialists and drive the team to achieve performance goals Performance Monitoring: Track and evaluate the performance of team members, providing feedback and implementing improvement plans as necessary. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of the team regarding debt collection strategies and compliance requirements. Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction. Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Providing Customer Service: Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead a team towards achieving common goals. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Education Qualification: Graduate or Post Graduate in any field Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience in International Voice Customer Services / Payments Processing related business. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:35:08 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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175.0 years

0 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. How will you make an impact in this role? Develop and maintain adequate and up to date knowledge of the financial crime environment Develop a team of analysts in the USIU, including providing training and coaching, monitoring team and individual performance, and supporting team dynamics Work closely with the other GFCC, USIU and MCO leaders to manage change, including building processes, identifying potential process improvements, and implementing solutions Analyze large quantities of information, identifying trending and opportunities, managing in an ever-changing environment, and transitioning new workflows to the team Conduct case reviews and investigations to ensure compliance with policies and procedures as well as timeliness of the individual work product Enable the right training and the proper awareness of the financial crime environment for all team members Minimum Qualifications Bachelors/University degree or equivalent experience 6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, KYC, enhanced due diligence, or law enforcement Serve as a financial crime subject matter expert and point of contact for globally dispersed FIU colleagues Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes Experienced people leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities Ability to handle sensitive information in a confidential and professional manner Strives for excellence and willing to take on additional responsibilities to produce outstanding work Experience with Microsoft Office, including Word, Excel, and PowerPoint. Effective communication and excellent writing skills Ability to influence, gain support, and resolve conflict A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player Fluent in English (spoken and written) as well as other Asia Pacific language Proficiency in PowerBI/Tableau tools- Clear understanding on how to transform raw data into actionable insights to create informative and impactful reports and dashboards in Power BI/Tableau. Preferred Qualifications CAMS certified or equivalent preferred Maintains a positive attitude regardless of the circumstances We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

Gurgaon

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Summary FLPS:The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues escalated by the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications.Key Responsibilities: • Diagnose, troubleshoot, and resolve complex issues escalated by the L1 team.• Manage high-severity incidents, ensuring minimal downtime and impact on business operations, and lead the incident response, coordinating with all necessary stakeholders.• Actively monitor system health, performance, and uptime using various monitoring tools.• Address alerts or potential issues before they escalate into major problems.• Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes.• Collaborate with development, infrastructure, and operations teams to resolve complex issues or deploy fixes.• Engage with customers for in-depth technical discussions, particularly in resolving complex issues.• Participate in post-mortem discussions to understand incidents and prevent similar issues in the future.• Update and maintain internal documentation, including runbooks and troubleshooting guides.• Create clear, concise, and accurate documentation for both internal teams and customers.• Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications.• Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues.• Proficiency in using monitoring tools and interpreting data to predict and prevent potential issues.• Clearly explain technical issues and solutions to non-technical stakeholders, including customers and management.• Manage multiple tickets and issues simultaneously, particularly during high-severity incidents.• Collaborate effectively with other teams, such as development, operations, and L3 support. Qualifications • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues.• Experience working in an ITIL-based framework, adhering to agreed SLAs and OLAs.• Proficiency with ticketing and incident management systems (e.g., JIRA, ServiceNow).• Advanced SQL skills and experience with database management (e.g., Oracle, PostgreSQL).• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.• Ability to work effectively in a 24x7 support environment, including night shifts and on-call rotations.• Familiarity with cloud platforms (e.g., Azure, Google Cloud).• Experience with monitoring tools such as Grafana, New Relic, and AppDynamics.

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15.0 years

2 - 6 Lacs

Gurgaon

Remote

BACKGROUND The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on children, persons with disabilities and women. THF also works for holistic Education and Livelihood development of our communities. Our Two-Fold Strategy involves identifyinging and working within Aspirational Districts and high poverty index in the North, North-East and East regions within specific states, as well as catering to lower-income and migratory populations in cities, through urban programs. Over its 15 years of existence, THF has reached more than 35 million beneficiaries through its programs. THF works with communities through direct implementation of projects on the ground in addition to providing local management and monitoring support to not-for-profit organisations in India funded through THF USA and RIST. GENERAL Location of Job: Farukhnagar- Gurugram Type of Employment: Contractual for 1 year No. of Position: 2 Reporting to: Project Manager JOB PURPOSE We are seeking a dynamic and experienced Project Manager having a reach livelihood projects experience to join our team and drive the Project grassroots work of HLP in Uttarakhand and other locations while supporting the project. Job Description: • • Field visits for the proper execution of different plans and schemes at the field level as instructed by the project manager of the subject matter specialist and block coordinator. Assistance and follow-up of all the activities of the project as instructed by the block coordinator. Regular field visits to monitor the day-to-day activities on the field. Assist the block coordinator in the collection of data from the field. Maintenance of all the assets, data, and records at the block offices as instructed by the block coordinators. Support to the village-level workers in tasks related to advocacy, resource mobilization, monitoring, and evaluation Assist the participation in any local program such as Kisan Mela and exhibition Resource and community mobilization for the various activities to be conducted at the field level. Well acquainted with the local dialect, area, and resources available at the village and block level. Community mobilization for all the activities to be done at the field. THF is an equal opportunity employer that encourages women, people with disabilities, and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.

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