Posted:3 days ago|
Platform:
Work from Office
Full Time
We are looking for a Mobile App Operations Lead to manage the daily operations, releases and performance of our consumer mobile app. You will work closely with Product, Engineering and Marketing teams to ensure our App runs smoothly, performs reliably and delivers a great user experience.
Oversee app releases, updates, and store listings for iOS and Android.
Monitor app health (crashes, load time, uptime) and coordinate quick issue resolution.
Track key metrics like downloads, retention and app ratings to improve performance.
Partner with cross-functional teams for feature launches and growth initiatives.
Manage communication with customer support to resolve user issues.
Maintain dashboards, reports, and standard operating processes for app operations.
Continuously identify ways to automate and improve app operations.
4 - 6 years of experience in mobile app operations or product delivery for a B2C app.
Good understanding of iOS and Android ecosystems and app store processes.
Experience with tools like Firebase, Crashlytics, Jira or Mixpanel.
Strong coordination, analytical and communication skills.
Ability to work in a fast-paced ,cross-functional environment.
Experience in Fintech, e-commerce or other consumer tech apps.
Familiarity with CI/CD pipelines or app release automation.
Blueaspire Technologies
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