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Mis Officer

HDB Financial Services

1 - 2 years

2 Lacs

Kolkata

Posted:2 months ago| Platform:

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Skills Required

MIS Preparation MIS Operations MIS Development Daily Reports MIS Generation Data Collection MIS Reporting Excel Report Preparation Data Compilation Report Generation VLOOKUP Mis Analysis Report Making Data Reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Detailed Job Description : Good data analytical skills and hands on knowledge about Dialer operations (calling List, agent group, filter modification, campaign creation place mapping etc.) Should be able to analyse weekly and monthly tracker and discuss about the performance improvement/process improvement. Daily analysis on agent activity (Ready, Wrap, Idle, Break, call counts, login etc.) and discuss with OPS managers for the better results. BI hourly update with Ops team leads for better results for the day. Campaign run on time as per the strategy. Updating entire MIS of collections. Preparation of MIS related reports. Co-ordinating with different collection managers.

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HDB Financial Services

www.hdbfs.com

Financial Services

Mumbai

1001-5000 Employees

456 Jobs

Key People

Vinay Aurangabadkar

MD & CEO
K. Ramesh

Chief Financial Officer (CFO)

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Mis Officer