MIS Executive and Analyst

Dear All,

neha.parab@shapoorji.com

MIS Executive

A. Operational Data Monitoring & Site Performance Tracking

• Monitor daily MIS submissions from all sites (occupancy, attendance, complaints, HK compliance, maintenance closure, laundry, vendor SLAs).
• Track whether each site is performing within the approved OPEX budget.
• Highlight variances in manpower, utilities, laundry, maintenance materials and vendor billing.
• Maintain a central dashboard for site health indicators and operational red flags.
• Ensure 100% daily report compliance from all Unit Managers.

B. Financial & Budget Control Support

• Track month-on-month

  budget vs actual variance

  for all sites.
• Work with Unit Managers to correct deviations, overspends and improper resource usage.
• Maintain standardized templates for:
  Manpower cost Vendor consumption Utility tracking Event budgets Preventive maintenance expenses
• Support HO in preparing OPEX forecasts for upcoming sites.

C. SOP Development, Process Documentation & Playbooks

• Assist Head of Operations in preparing:
  SOPs for all operational functions Process maps for daily/weekly/monthly cycles New site onboarding manuals 30-60-90 day takeover playbooks Emergency protocols (fire, safety, evacuation)
• Standardize all templates across sites (checklists, audits, reports).
• Conduct periodic SOP audits to ensure site teams follow defined standards.

D. Pre-Opening & New Site Launch Support

• Prepare all MIS templates, registers and daily tracking sheets for pre-opening.
• Assist in manpower hiring trackers, vendor onboarding tracking and equipment checklists.
• Work with Ops/Tech/Procurement teams for pre-opening readiness reports.
• Maintain the Site Go-Live Readiness Tracker across all new assets.

Educational Background & Desired Experience

• Bachelors degree in Business Administration, Statistics, Commerce, Engineering or related fields.
• 24 years of experience in MIS / analytics / operations coordination roles.
• Experience in hospitality, facility management, coliving, student housing or real estate preferred (but not mandatory).
• Strong Excel / Google Sheets skills; familiarity with BI tools is a plus.
• Ability to work with large datasets and create structured dashboards.
• Understanding of operational SOPs, checklists and process mapping.

Thanks,

Neha Parab

AVP - HR

9867986800