Posted:3 months ago|
Platform:
Work from Office
Full Time
1. Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
2. Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
3. Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
4. Provide support and maintenance to existing management information systems (MIS).
5. Generate and distribute management reports in accurate and timely manner
6. Develops MIS documentation to allow for smooth operations and easy system maintenance
7. Provide recommendations to update current MIS to improve reporting efficiency and consistency
8. Perform data analysis for generating reports on periodic basis
9. Develop MIS system for customer management and internal communication
10. Provide strong reporting and analytical information support to management team
11. Generate both periodic and ad hoc reports as needed
12. Analyse business information to identify process improvements for increasing business efficiency and effectiveness.
13. Maintain thorough understanding of data and information resources
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