Microsoft Dynamics 365 Customer Engagement Expert

7 - 10 years

0 - 1 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Hiring Now: Microsoft Power Apps Engineer (Dynamics CRM)

Location:

Role Overview – Microsoft Dynamics 365 Customer Engagement Expert

seasoned Dynamics 365 CRM Engineer

Key Responsibilities

  • Develop and maintain

    model-driven apps

    with

    UCI capabilities

  • Customize forms using

    JavaScript Client API

  • Manage

    security roles

    ,

    business units

    , and

    team access

  • Build & handle

    PCF Controls, Plugins, Custom Actions, and APIs

  • Work with

    Dynamics Web API

    and manage solutions
  • Handle

    JSON data

    effectively in integrations and workflows
  • Leverage

    Azure Application Insights

    for performance & telemetry
  • Maintain code via source control tools (e.g., Git, Azure DevOps)

Nice to Have Skills

  • Knowledge of

    Case Management

    and

    Auto Case Creation Rules

  • Familiarity with

    Unified & Skill-Based Routing

  • Experience with

    Customer Service Workspace & Omnichannel

  • Exposure to

    Real-Time Marketing features

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