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Microsoft 365 SME/ Associate Director, Tech SME

Microsoft 365 SME/ Associate Director, Tech SME

Hsbc

12 - 17 years

20 - 25 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Product management Automation Interpersonal skills Process improvement Active directory Agile Windows Continuous improvement JIRA Financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Microsoft 365 SME is responsible for the daily operation of several key technologies and services within ITID EUS, on the newly established Collaboration Platform. The jobholder will facilitate the delivery of high-quality services to end users across all countries and regions where HSBC operates.
Be part of a team that performs sustainable continuous improvement, identifying and removing organizational barriers affecting the team, processes and products owned Maintain an agile mind-set by adopting the practices and processes identified as being required for our new pods, leveraging agile delivery methods, associated frameworks (eg, Lean) and Bank tools (eg, JIRA) to do this Understand and follow the ITID strategy and vision and the Product Management direction Identify continuous improvement opportunities within the team, focusing on automation, process improvement, how technology is best leveraged and technology shift opportunities

Requirements

12+ years of experience with at least 5 years of experience in large multinational companies (preferably in the Financial Industry) Experience of working as part of an Operations OR agile team is a plus Interpersonal skills demonstrate good judgement and a good level of written communication Ability to articulate complex technical issues concisely Knowledge of indepth technical components of the the Windows Environment such as Active Directory, Group Policies, as we'll as Microsoft Office and Office 365 products, Entra Knowledge and experience of using agile delivery methods and tools to implement both tactical and strategic changes is desired. Commercially astute, ability to balance and assess risk vs. reward, maximising cost effectiveness and profitability for functions and/or business lines Respectful of different cultures, working with colleagues from across all the globe

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Hsbc

Financial Services

London

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Microsoft 365 SME/ Associate Director, Tech SME