Jobs
Interviews

Metric Tree Labs

10 Job openings at Metric Tree Labs
EDI Support Analyst India 0 years None Not disclosed On-site Contractual

W e are seeking a motivated and detail-oriented individual to join our team as an EDI Troubleshooter . This is an entry-level role designed for individuals who may not have prior experience with Electronic Data Interchange (EDI) but have a strong foundation in troubleshooting, data analysis, or IT support. You will play a critical role in ensuring seamless communication between our company and trading partners by identifying and resolving EDI issues, all while receiving on-the-job training and mentorship . Key Responsibilities: Monitor EDI transactions for errors or failures using internal tools and dashboards. Investigate and resolve basic EDI-related issues in collaboration with internal teams and external partners. Log, track, and escalate unresolved issues to senior EDI analysts or IT support. Assist with testing new EDI transactions, formats, or partner connections under guidance. Communicate effectively with customer service, logistics, and vendor support teams to resolve EDI exceptions. Document troubleshooting steps, resolutions, and standard procedures for future use. Participate in EDI system training and contribute to process improvement discussions. What We’ll Teach You: Fundamentals of EDI (X12, EDIFACT formats, transactions like 850, 810, 856) Use of EDI tools and software (e.g., SPS Commerce, Gentran, Cleo, etc.) How EDI integrates with ERP, WMS, and supply chain systems Best practices for EDI testing, onboarding, and partner communication Qualifications: Associate’s or Bachelor’s degree in Information Technology, Business Systems, Logistics, or related field (or equivalent experience) Strong problem-solving and analytical skills Basic understanding of data formats (CSV, XML, JSON) is a plus Comfortable working with spreadsheets and support ticketing systems Excellent verbal and written communication skills Eagerness to learn technical systems and grow within an IT or operations team

Machine Learning Engineer Kochi, Kerala, India 3 years None Not disclosed On-site Contractual

Department: Data Science / AI Job Type: Full-time Job Summary: We are looking for a skilled and results-driven Machine Learning Engineer to join our team. The ideal candidate will be responsible for designing, building, and deploying scalable machine learning models and pipelines that solve real-world problems and drive business value. Key Responsibilities: · Design and implement machine learning models for classification, regression, recommendation, NLP, or computer vision tasks. · Build and deploy ML pipelines using tools like TensorFlow, PyTorch, Scikit-learn, or MLflow. · Collaborate with data scientists, data engineers, and product teams to integrate models into production systems. · Analyze large, complex datasets to derive actionable insights and drive model development. · Conduct experiments, tune hyperparameters, and evaluate model performance using industry-standard metrics. · Ensure robustness, fairness, and scalability of machine learning systems. · Monitor and maintain deployed models, including retraining and updating as needed. Required Skills & Qualifications: · Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or related field. · 3+ years of experience in machine learning, data science, or applied AI roles. · Proficiency in Python and ML libraries (Scikit-learn, TensorFlow, PyTorch, XGBoost, etc.). · Experience with data manipulation tools (Pandas, NumPy) and SQL. · Hands-on experience in deploying ML models into production (using REST APIs, Docker, Kubernetes, etc.). · Solid understanding of ML algorithms, model evaluation, and overfitting/underfitting concepts. · Familiarity with cloud platforms (AWS, GCP, Azure) is a plus. Preferred Qualifications: · Experience with NLP (e.g., BERT, GPT), computer vision (e.g., CNNs, OpenCV), or time-series forecasting. · Exposure to MLOps tools and practices (e.g., MLflow, DVC, Kubeflow). · Understanding of data engineering practices and pipeline automation.

Java Software Engineer Kochi, Kerala, India 6 years None Not disclosed On-site Contractual

Experience: 3–6 years Department: IT / Software Development Job Summary: We are seeking a skilled Java Developer with strong experience in Spring, Spring Boot, Hibernate , and Oracle Database to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining enterprise-level applications while ensuring performance, scalability, and reliability. Key Responsibilities: · Design, develop, and maintain Java-based applications using Spring frameworks. · Implement business logic using Spring Boot , Spring MVC , and Hibernate ORM . · Develop and optimize complex SQL queries and stored procedures for Oracle Database . · Participate in the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment. · Troubleshoot and resolve application defects and production issues. · Collaborate with cross-functional teams for solution design, code reviews, and integration testing. · Follow best practices for coding standards, security, and performance optimization. Required Skills & Qualifications: · Strong programming experience with Core Java (Java 8 or above) . · Proficiency in Spring Framework (Spring Boot, Spring MVC, Spring Data JPA). · Hands-on experience with Hibernate and ORM concepts. · Expertise in working with Oracle Database , including PL/SQL, triggers, and performance tuning. · Solid understanding of RESTful web services and API integrations. · Knowledge of version control tools (e.g., Git). · Experience with build tools like Maven or Gradle. · Strong problem-solving skills and attention to detail.

Salesforce Administrator Kochi, Kerala, India 4 years None Not disclosed On-site Contractual

Role Description We are seeking a skilled Salesforce Certified Administrator with 4 years of hands-on experience to manage, optimize, and enhance our Salesforce CRM platform. The ideal candidate will be proficient in Salesforce configuration, process automation, and user support, with a proven track record of driving efficiency and user adoption. You will collaborate with cross-functional teams to align Salesforce solutions with business objectives, ensuring seamless operations and exceptional customer experiences. Key Responsibilities: • Manage all aspects of Salesforce administration, including user setup, profiles, roles, permissions, sharing rules, and public groups. Qualifications Proficiency in Salesforce.com Administration and experience with Validation Rules Strong analytical skills and experience in creating dashboards Excellent verbal and written communication skills Ability to work on-site in Kochi Bachelor's degree in Computer Science, Information Technology, or related field Experience in project management and knowledge of data science is a plus

Mobile UI Automation Tester Kochi, Kerala, India 0 years None Not disclosed On-site Contractual

We are seeking a skilled Quality Analyst with strong experience in mobile UI automation testing to ensure the quality, performance, and reliability of our mobile applications built using React Native and Expo. Familiarity with TypeScript is highly desirable. Key Responsibilities Design, develop, and maintain robust mobile UI automation test suites. Work closely with developers and product teams to define acceptance criteria and identify test scenarios. Execute manual and automated test cases across multiple devices and platforms (iOS, Android). Identify, document, and track bugs using tools like Jira. Drive regression testing and contribute to CI/CD pipelines. Ensure consistent app behavior with performance and usability in mind. Analyze test results and improve test coverage and reliability. Required Skills & Qualifications Experience in mobile application testing, including UI automation. Proficiency in automation frameworks like, Appium, or similar. Experience working with React Native and Expo apps. Strong understanding of JavaScript and preferably TypeScript. Familiarity with Git, CI tools and test reporting tools. Solid understanding of mobile testing practices, UX, and responsive design validation. Good to Have. Experience with performance and load testing on mobile. Familiarity with tools like BrowserStack or Sauce Labs. Exposure to TDD/BDD practices. Basic understanding of REST APIs and backend testing.

Mobile Automation Tester kochi, kerala 3 - 7 years INR Not disclosed On-site Full Time

As a skilled Quality Analyst with experience in mobile UI automation testing, you will be responsible for ensuring the quality, performance, and reliability of mobile applications built using React Native and Expo. Your role will involve designing, developing, and maintaining robust mobile UI automation test suites. You will collaborate closely with developers and product teams to define acceptance criteria and identify test scenarios. Additionally, you will execute manual and automated test cases across multiple devices and platforms (iOS, Android) and track bugs using tools like Jira. You will drive regression testing, contribute to CI/CD pipelines, and focus on consistent app behavior with performance and usability in mind. Analyzing test results to improve test coverage and reliability will also be a key part of your responsibilities. To excel in this role, you should have experience in mobile application testing, including UI automation, and proficiency in automation frameworks like Appium. Familiarity with React Native and Expo apps, a strong understanding of JavaScript (and preferably TypeScript), and knowledge of Git, CI tools, and test reporting tools are essential. A solid grasp of mobile testing practices, UX, and responsive design validation is also required. Desirable skills include experience with performance and load testing on mobile, familiarity with tools like BrowserStack or Sauce Labs, exposure to TDD/BDD practices, and a basic understanding of REST APIs and backend testing.,

Salesforce Administrator kochi, kerala 4 - 8 years INR Not disclosed On-site Full Time

As a skilled Salesforce Certified Administrator with 4 years of hands-on experience, your primary responsibility will be to manage, optimize, and enhance our Salesforce CRM platform. You should be proficient in Salesforce configuration, process automation, and user support, demonstrating a track record of driving efficiency and user adoption. Collaboration with cross-functional teams to align Salesforce solutions with business objectives is crucial for ensuring seamless operations and exceptional customer experiences. Your key responsibilities will include managing all aspects of Salesforce administration, such as user setup, profiles, roles, permissions, sharing rules, and public groups. Additionally, you should possess proficiency in Salesforce.com Administration and experience with Validation Rules, strong analytical skills for creating dashboards, and excellent verbal and written communication skills. Being able to work on-site in Kochi is a requirement, along with holding a Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in project management and knowledge of data science would be considered advantageous.,

Generative AI Solutions Developer Kochi, Kerala, India 3 years None Not disclosed On-site Contractual

## Role Overview Lead our company's AI transformation by building GenAI solutions and guiding our organization from AI curiosity to operational implementation. ## Key Responsibilities - Build end-to-end GenAI solutions using LLMs, RAG systems, and agentic workflows - Translate business requirements into AI solutions that enhance productivity - Integrate AI technologies into existing business processes and systems - Present findings to non-technical stakeholders and provide strategic recommendations - Ensure scalability, reliability, and security of AI implementations - Drive innovation through research and experimentation with emerging AI tools ## Required Qualifications - 3+ years in Software Development/Machine Learning - 2+ years hands-on experience with Generative AI and LLMs - Strong Python programming and AI/ML frameworks - Experience with: - RAG implementations and vector databases - Training/fine-tuning LLMs - API development and system integration - Cloud platforms (Azure, AWS, GCP) - Expertise in AI platforms (OpenAI, Anthropic, Google Gemini, Azure AI) - Excellent communication skills for technical and non-technical audiences - Strategic thinking with focus on business value and ROI ## Preferred Qualifications - Knowledge Graphs understanding - Experience with Microsoft 365 Copilot or enterprise AI tools - MLOps and AI governance experience ## To Apply Please submit your resume and portfolio of 2-3 GenAI projects with business outcomes.

ServiceNow Admin/Developer (Immediate Joiner) kochi, kerala, india 2 years None Not disclosed Remote Contractual

Job Description: ServiceNow Admin/Developer Position: ServiceNow Admin/Developer Location: Remote Employment Type: Open To Full-time/Contract Experience: 2-3+ years in similar roles. Work Timing: 2.30-11.30 pm IST About The Role We seek a talented ServiceNow Admin/Developer to manage, configure, and enhance our ServiceNow platform. This role combines administration (system maintenance, upgrades, and user support) with development (building custom applications, workflows, and integrations). You will ensure smooth platform operations while delivering innovative solutions that align with business objectives. Key Responsibilities Administration Manage day-to-day ServiceNow operations, including user access, roles, and permissions. Monitor system performance, conduct health checks, and ensure platform stability. Perform regular upgrades, patches, and version migrations. Maintain CMDB data accuracy and compliance with governance policies. Provide first-line support and troubleshoot ServiceNow-related issues. Development Design, configure, and customize ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.). Develop client scripts, business rules, UI policies, and workflows. Create and maintain dashboards, reports, and performance analytics. Implement integrations with third-party applications via REST, SOAP, and APIs. Translate business requirements into technical specifications and deliver solutions. Ensure compliance with coding standards, best practices, and security guidelines. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience as a ServiceNow Administrator/Developer . Strong understanding of ITSM processes and ITIL framework. Proficiency in ServiceNow scripting (JavaScript, Glide APIs) and UI customization (HTML, CSS). Hands-on experience with ServiceNow integrations and APIs. Knowledge of CMDB, Incident, Change, Problem, Knowledge, and Service Catalog modules. ServiceNow System Administrator certification required. ServiceNow Application Developer certification preferred. Desired Skills Strong problem-solving and analytical skills. Ability to handle both operational tasks and development projects. Excellent communication and collaboration abilities. Familiarity with Agile/Scrum methodologies.

HR/Admin Manager kochi, kerala, india 3 years None Not disclosed On-site Full Time

Job Description: HR & Admin Manager Location: Kochi, India Company: Metric Tree Labs Pvt. Ltd. Job Type: On-Site, Kochi, Kerala Role Overview We are looking for a dynamic and hands-on HR & Admin Manager to lead our people operations. The ideal candidate should have strong experience in technical recruitment, payroll processing, PF/ESI compliance, and HR operations in startup or fast-paced, target-driven environments. This role combines both strategic HR responsibilities and administrative management, ensuring smooth day-to-day operations. Key Responsibilities Human Resources: Drive end-to-end technical recruitment (sourcing, screening, interviews, offers, onboarding). Manage payroll processing including salary disbursement, deductions, and reconciliations. Ensure compliance with PF, ESI, gratuity, and other statutory requirements . Implement HR policies, employee engagement programs, and performance management systems. Handle employee relations, grievance management, and support leadership in building a strong people-first culture. Administration: Oversee office administration including vendor management, facilities, and procurement. Manage employee records, contracts, and compliance documentation. Ensure smooth communication and operational support across teams. Requirements 3-5+ years of HR & Admin experience , preferably in startups or target-oriented IT/tech companies. Proven expertise in technical recruitment and payroll management . Strong knowledge of PF, ESI, labor laws, and statutory compliances . Hands-on experience with HRMS tools, payroll software, and recruitment platforms. Excellent communication, people management, and problem-solving skills. Ability to thrive in a fast-paced, high-growth environment .