Merchandiser

Job Description

Roles and Responsibilities: - We are looking for the relevant candidates in our organization for the profile of Merchandiser (Handicrafts , Christmas ornaments & Home Decor ) Job Description / Responsibilities: Take full end-to-end responsibility for assigned product categories , from development through to dispatch. Ensure the correct quality standards by conducting all necessary product testing as per buyer requirements and securing timely production sample approvals . Provide prompt and professional responses to buyer queries with strong communication skills . Maintain accurate records of red seal and gold seal samples and ensure alignment with approved benchmarks. Schedule and coordinate in-line, mid-line, and final inspections with buying agents or third-party inspectors as required. Ensure Proforma Invoices (PIs) are prepared and sent to buyers on time . Work proactively to expand the companys sourcing and vendor base , keeping in mind manufacturing capabilities, quota availability, and social/technical compliance . Manage all aspects of vendor management, sales, marketing, customer acquisition, and client relationship management , aiming to maximize customer satisfaction and revenue . Lead sourcing, product development, and customization activities in line with buyer expectations and current market trends. Demonstrated experience in building and innovating new products , especially in handicrafts, Christmas ornaments, and home dcor categories. Liaise with cross-functional teams including design, production, QA/QC, packing, and logistics to ensure timely and quality execution of orders. Qualifications & Experience: Minimum 2 years of experience in handicrafts, Christmas ornaments, and home dcor within an export house environment. Strong understanding of market dynamics and a practical business mindset . Proven ability to negotiate effectively and manage long-term vendor and buyer relationships. Comfort working with numbers, costing, data analysis, and reporting . Proficient in MS Excel, email communication , and ideally familiar with basic ERP/order management systems . Preferred candidate profile Must have worked in an export house within the handicraft industry for a minimum of two years . Should reside near Gurgaon or be willing to relocate/commute daily without difficulty . Should be well-versed in product development , especially in categories like home dcor, furniture, giftware, or seasonal items. Proficient in MS Excel, email correspondence, and basic ERP or order tracking systems . Should possess strong coordination skills with design, production, and quality teams .