Membership Specialist

As a Membership Ambassador at a leading provider of digital customer engagement and loyalty solutions, your role will involve representing a premium hotel membership program. You will be responsible for on-site client interaction, member acquisition, and coordination with hotel teams to ensure seamless service delivery. Your key responsibilities will include representing the Program and the organization at the hotel, enrolling walk-in and other customers into the Membership, collecting data from hotels of potential Members, engaging with Members to build relationships, coordinating with hotel teams for reservations and requests, and understanding and supporting the hotel teams with front-end technology like Apps and Websites. You will also be responsible for understanding Program performances and presenting them in an articulate manner to the hotel teams, thus building value for the Program and the company with stakeholders. Confidentiality of all company information must be maintained at all times. To excel in this role, you should be between 22 and 35 years of age with a minimum graduation and one-year experience. Excellent social and verbal communication skills in English are essential. You should be self-motivated, smart, confident, and possess excellent presentation skills. Previous experience in luxury retail stores, hotels, aviation, banquets, or travel sales with direct in-person customer contact would be advantageous. You must also be willing to work on roasters, including weekends. If you are looking for a dynamic role where you can engage with clients, acquire members, and ensure exceptional service delivery, this position as a Membership Ambassador could be the perfect fit for you.,