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Member Experience Manager

Member Experience Manager

Anytime Fitness

0 - 3 years

0 - 3 Lacs

Mohali Punjab India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Onboarding Consultation Retention Program Strategy Staff Training Engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Ultimate role is to manage the Member Onboarding Process Conducting the fitness consultation Determining the right combination of personnel and tools for each member Managing the retention score Will also strategize, organize and promote programs across several areas including: Community, Self-Directed, Group and Personal Training Will manage Trainer on-boarding and staff training Creating touch-points and calling irregular members Prepare Educational Resources and member engagement activities planner

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Member Experience Manager