Mega Hiring Drive UK & US International Voice Process

0 - 5 years

3 - 6 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for enthusiastic individuals for our Mega Hiring Drive for the UK & US International Voice Process in India. This role is ideal for candidates who are passionate about customer service and wish to build a career in an international environment.

Responsibilities

  • Handle inbound and outbound calls for UK & US clients.
  • Provide exceptional customer service and support through effective communication.
  • Resolve customer queries and issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and enhance customer satisfaction.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong listening skills and the ability to empathize with customers.
  • Proficiency in using computer systems and CRM software.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Flexibility to work in shifts, including nights and weekends.

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