Medical Device Bilingual Customer Support Representative

As a Medical Device Bilingual Customer Support Representative at Universal BPO Services, your role will involve providing customer support in Chinese (Mandarin), Italian, Spanish, Dutch, and Russian. Your responsibilities will include managing customer inquiries, ensuring customer satisfaction, effectively communicating with customers, and troubleshooting issues with medical devices. Additionally, you will be expected to deliver high-quality customer service and promptly resolve customer issues. Key Responsibilities: - Provide customer support in Chinese (Mandarin), Italian, Spanish, Dutch, and Russian languages - Manage customer inquiries and ensure customer satisfaction - Communicate effectively with customers - Troubleshoot issues with medical devices - Deliver high-quality customer service - Resolve customer issues promptly Qualifications: - Customer Support and Customer Service skills - Ability to ensure Customer Satisfaction and manage Customer Communication effectively - Troubleshooting abilities - Excellent verbal and written communication skills in Chinese (Mandarin), Italian, Spanish, Dutch, and Russian - Strong problem-solving skills and the ability to work under pressure - Experience in medical device support or a related field is a plus - Bachelor's degree in a relevant field or equivalent experience Contact information: Email: info@universalbposervices.com; rakesh@universalbposervices.com Mobile: 91-9904173373,