MDM Business Performance Manager

Roles & Responsibilities:

• Lead the development and implementation of MDM governance frameworks and associated metrics/KPIs, ensuring alignment with regulatory and business requirements.
• Drive process automation and improvements to enhance data accuracy and reduce manual input errors.
• Lead all aspects of the integration of master data across systems and ensure consistency across Amgens global operations.
• Collaborate with IT, Supply Chain, and Commercial Operations to align data management practices with business needs.
• Handle key MDM projects, including system upgrades, process improvements, and data cleansing initiatives.
• Ensure compliance with industry regulations and internal policies.
• Provide leadership on MDM standard methodologies and serve as a subject matter expert for cross-functional teams.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Bachelors degree and 5-7 years of data management experience, with expertise in healthcare or biotech industries, and extensive knowledge of data governance frameworks (GDPR, HIPAA, GxP).
• Proven leadership in implementing and leading large-scale MDM processes and driving operational excellence initiatives to improve data quality, accuracy, and efficiency as evidenced by KPIs.
• Expert-level proficiency in SAP and enterprise data management tools (e.g., SAP MDG, Informatica) with experience leading complex system integrations and process optimizations.
• Strong communication and leadership skills, able to handle cross-functional teams and present data strategies and insights effectively to senior leadership.
• Advanced data analytics and visualization expertise (e.g., Power BI, Tableau) to drive actionable insights and decision-making across the organization.

Preferred Qualifications:

Must-Have Skills:

• Expertise in designing and handling MDM frameworks and KPIs, improving data quality, and streamlining processes across large-scale operations.
• Advanced knowledge of SAP, Informatica, and other enterprise data tools, with experience leading systems integration and automation initiatives.
• Strong leadership and communication skills, with the ability to lead diverse teams and collaborate with stakeholders across business units.

Good-to-Have Skills:

• SAP S/4, SAP MDG, SAP TM
• Experience in Data Governance
• Project management experience

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to handle multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.