Marketplace Associate (Remote, India)

About the Role:

Marketplace Associate

What You’ll Do:

• Create, update, and optimize product listings with accurate content, pricing, and images.
• Monitor and resolve listing errors, suppressions, or policy issues.
• Handle customer queries via marketplace portals with timely, empathetic responses.
• Coordinate with operations for returns, replacements, and order updates.
• Track recurring issues and provide feedback for process improvements.
• Assist with competitor monitoring, reporting, and general marketplace operations.

What We’re Looking For:

• Prior experience in e-commerce marketplace operations (mandatory).

• Bachelor’s degree or equivalent experience.
• Strong communication skills;

  German language preferred.

• Proficiency in MS Excel/Google Sheets and familiarity with marketplace dashboards.
• Detail-oriented, proactive, and organized with the ability to multitask.