Marketing & E-Commerce Associate

Role Overview: As a Marketing & E-Commerce Associate at Qoalaby, you will be responsible for supporting various aspects of marketing, e-commerce, and customer-facing operations. This entry-level role offers you the opportunity to gain hands-on experience while working closely with the founding team of a modern children's apparel and play brand. Key Responsibilities: - Assist in uploading and updating product listings, images, descriptions, and stock levels on Shopify. - Support in maintaining the store's design, navigation, and promotions. - Help troubleshoot simple issues and coordinate with tech partners if needed. - Assist in drafting email campaigns and setting them up in Klaviyo (or similar tools). - Support in segmenting audiences, scheduling campaigns, and tracking performance. - Help brainstorm, draft, and edit content for social media, blogs, and newsletters. - Support photo and video shoots including styling, coordination, and behind-the-scenes content. - Respond to customer queries via email, chat, or social media in a friendly and professional manner. - Help track orders, returns, and issues using internal systems. - Collect feedback from customers and share insights with the team to improve the overall experience. Qualification Required: - 2-5 years of experience in marketing, e-commerce, or related fields (internships count). - Familiarity with Shopify, Canva, or email marketing tools (bonus if you know Klaviyo). - Strong written and verbal communication skills. - A creative mindset with attention to detail. - Proactive, curious, and eager to learn by doing. (Note: No additional details about the company were provided in the job description.),