Marketing & E-Commerce Associate

Job Title:

Location:

About Us

Qoalaby is a modern children's apparel and play brand blending streetwear-inspired design with playful minimalism. We create clothing, plush toys, and books for children aged 6 months to 4 years, with a focus on connection, creativity, and child-led expression.

Marketing & E-Commerce Associate

Key Responsibilities

E-Commerce Support (Shopify):

• Assist in uploading and updating product listings, images, descriptions, and stock levels.
• Support in maintaining the store's design, navigation, and promotions.
• Help troubleshoot simple issues and coordinate with tech partners if needed.

Email Marketing Support:

• Assist in drafting email campaigns and setting them up in Klaviyo (or similar tools).
• Support in segmenting audiences, scheduling campaigns, and tracking performance.
• Work with the team to test and learn from different campaign ideas.

Content Creation Support:

• Help brainstorm, draft, and edit content for social media, blogs, and newsletters.
• Support photo and video shoots (styling, coordination, behind-the-scenes content).
• Use tools like Canva to create simple graphics and visuals.

Customer Support:

• Respond to customer queries via email, chat, or social media in a friendly, professional manner.
• Help track orders, returns, and issues using our systems.
• Collect feedback from customers and share insights with the team to improve experience.

What We're Looking For

• 2-5 years of experience in marketing, e-commerce, or related (internships count).
• Familiarity with Shopify, Canva, or email marketing tools (bonus if you know Klaviyo).
• Strong written and verbal communication skills.
• A creative mindset with attention to detail.
• Proactive, curious, and eager to learn by doing.

Why Join Us

• Work closely with the founding team and gain hands-on exposure.
• Learn across e-commerce, marketing, customer service, and creative content.
• Be part of a small, growing brand where your contributions make a visible impact.