Marketing and Sales Intern

ROLE DESCRIPTION Function: Sales & Marketing Job Role: Sales & Marketing Intern Job Type: Internship Location: Bellandur, Bangalore About Us : kristalball smart solutions pvt. ltd is a fast growing start up bringing innovative products to the market. Our first product kristalball AI for hospitality empowers the hospitality industry to maximize margins & ROI through smarter inventory management & supply chain analytics. Our powerful AI & SMART tech. significantly improve productivity & profitability. Top hospitality venues comprising marquee hotels and bar chains are already availing margin and ROI benefits of kristalball in reimagining hospitality We are building a winning team of risk-takers, innovators, problem solvers & relationship builders who are passionate about customer-centricity & technology that improves business outcomes. If you are skilled, driven, and eager to be part of a growing business, we want you on our team. For more information, visit www.kristalball.com About the Role 1. New Customer Acquisition : (KRA : Growth in # of Clients) Develop & execute an effective sales and marketing outreach plan that optimizes sales efforts for faster lead conversions. Develop & execute an effective low cost, high impact distribution strategy. Identify multiple distribution channels & develop strategic growth partners in markets of choice. Proactively identify new customers, lead engaging Product Demos ( in-person or virtual ) & follow up to closure & onboarding. Be accountable for healthy conversion ratios. Own the proposal process: identify customer's needs, develop win themes, and produce complete proposals. Assess the competitive landscape, track key market trends and developments and work with the team to ensure kristalball is always one step ahead of the market.

2. Account Management : (KRA : Client Retention & Satisfaction) Be accountable for successful kristalball deployment, training, onboarding and maintenance requirements. Provide excellent customer service including administrative support and smooth communications for existing customers. Ensure prompt resolution of any issues. Maintain proactive feedback lo Track & communicate improvements in client metrics and prepare monthly, quarterly and annual insights for client consultations. Draw patterns from client usage/data to aid future product development and AI journey. Conduct UATs of the product before it goes to clients. Work with the technology team on QA & product enhancements. Drive usage of relevant product features for stakeholders within the client group. Implement internal productivity tools for the BD & Account Management teams. 3. Marketing & Communication: (KRA : Customer acquisition or retention, Unique & Creative Communication that builds greater relevance for kristalball within the hospitality and tech ecosystem) Develop creative, effective marketing collaterals & channels. These can be for client acquisitions, retention or awareness building programs for the ecosystem. These may include presentations, data analytics, videos, website & social media updates & other.

Product Demo Material and Delivery, Product user manuals to be up to date, Come up with creative ways for enhancing customer onboarding & training that are scalable. Develop & execute on a calendar of opportunities for marketing activities that support lead generation Create customer delight in interactions - verbal, written. Effectively plan, execute & communicate on sales & customer retention deliverables. 4. Research & Innovation : (KRA : Innovative, Implementable Ideas on product or market success Contribute to new innovation via. research & recommendations on trends impacting our customers across business & technology. Connect the dots between evolving customer needs & our product journey. Provide valuable input into product development. Be Innovative and contribute to a culture of Innovation at kristalball.

Qualifications & Experience : Bachelors or Masters Degree in Business, Commerce, Hotel Management or Engineering (with a passion or experience in sales or business development.) Prior experience in startups, hospitality sales or SAAS/ Product B2B sales is an advantage. MultiLingual - Knowledge of local languages. eg. Kannada in Bangalore, Hindi & multiple languages is an advantage. Prior team management experience Proficient in MS office / Canva / Google docs. Etc. Basic understanding of marketing principles and concepts. Familiarity with social media platforms and digital marketing trends. Proficiency in MS Office & Google office suite Basic knowledge of graphic design tools (e.g., Adobe Photoshop, Canva). Analytical mindset and ability to interpret data to draw actionable insights. Proactive, self-motivated, and eager to learn. Strong organizational skills and attention to detail. Ability to work effectively in a team environment. Prior experience in marketing through internships or other work ex. Preferred This is an excellent career opportunity for driven individuals looking to grow with a fast-paced startup. gain hands-on experience in product sales, client service, sales operations and marketing, while also being exposed to other key areas of the