Market Product Quality

As a Market Product Quality Specialist at DFM Foods, your role is crucial in ensuring consistent product quality reaches consumers. You will be responsible for conducting various audits, visits, and sampling to maintain high standards of product quality and compliance with regulatory requirements such as FSSAI and LM. Your efforts will contribute to consumer quality initiatives and drive continual improvement in collaboration with the plant quality team. Key Responsibilities: - Conduct regular retail product sampling and analysis to assess quality. - Collaborate with sales, supply chain, and manufacturing teams to address market quality concerns. - Evaluate product quality at distributor points, CFA/warehouse, and retail outlets. - Monitor and report product performance using the Consumer Quality Index (CQI). - Perform periodic audits of CFA/warehouse operations to ensure GMP, hygiene, and FSSAI compliance. - Ensure proper product handling, storage, FIFO management, and temperature control. - Drive continuous improvement and enhance quality scores at CFA sites. - Provide product quality training for CFA staff, sales personnel, and distributors. - Foster a quality culture throughout the distribution chain. - Support documentation and product traceability for regulatory inspections. - Investigate and resolve consumer complaints at the market level. - Coordinate with plant and sales teams for root cause analysis and corrective actions. - Track complaint trends and implement proactive measures to reduce recurrence. Qualification Required: - Education: B. Tech / M Sc. in Food Tech, Dairy Tech, or Packaging Technologist. - Experience: Minimum 4 years of experience in the food industry, preferably in snack food products. Hands-on experience in vendor audits, regulatory compliances, and onsite product quality assessment & consumer complaint resolution is essential. If you are interested in this opportunity, kindly share your CV with Mansi Singh at mansi.singh@dfmfoods.com or Akalesh Sharma at Akalesh.Sharma@dfmfoods.com.,