Market Expansion Associate

Wishlink

1 - 2 years

3 - 4 Lacs

gurugram

Posted:None| Platform:

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Skills Required

operations management operational support coo social media e-commerce management budgeting ios operations android

Work Mode

Work from Office

Job Type

Full Time

Job Description

What would you be doing

Ops Management:

Oversee the day-to-day operations of the
Market Expansion
team, ensuring smooth, efficient, and high-quality execution across new growth channels with a strong focus on
Facebook, Snapchat, and Pinterest
Build and maintain
strong relationships with creators,
ensuring consistent communication, fast execution, timely assistance, and a positive overall experience
Follow established
SOPs, policies, and best practices
to execute tasks quickly and drive growth for each channel
Track key performance metrics to evaluate progress and support the
product market fit
journey and ex for every platform

Strategic Initiatives:

Analyse operational data, emerging trends, and creator feedback to spot improvement opportunities and fine-tune processes for rapid growth.
Work closely with cross-functional teams to proactively address creator needs and deliver seamless experiences.
Oversee the use of support tools, technologies, and systems to ensure they are implemented effectively and leveraged to their full potential.
Keep abreast of the latest developments in marketing and social platform management to ensure support remains relevant, efficient, and impactful.

What are we looking for

If you are a content creator yourself or have worked closely in the social media space - we like you already :)

Business-oriented problem-solving mindset
Bachelor s degree in Engineering or a STEM field from a Tier 1/2/3 institute.
1-2 years of experience in scaling and managing support operations
Proficient in support tools and technologies, with a deep understanding of industry best practices

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