Managing Coach, Operations

Bill Gosling

2 - 7 years

8 - 12 Lacs

gurugram

Posted:2 weeks ago| Platform:

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Skills Required

training french performance management staffing information security billing outsourcing management budgeting financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for performance management and ensure productivity (e.g. setting objectives and reviewing KPI s)
Review and analyze reporting for trend. Identify areas of opportunity and develop strategies to improve processes and procedures to ensure Company performance goals are met and exceeded
Monitor staffing levels in accordance with the Resource Balancing Plan to ensure that Company resources are being efficiently and effectively allocated
Recommend hiring, transfer, promotion, or dismissal of staff, as is appropriate
Deal with clients in a professional and appropriate manner, in accordance with the Companys Mission Statement and Company Policy
Maintain accurate records of employee and client performance data, including, but not limited to performance reviews, quality audits, attendance records, disciplinary documentation, productivity and billing reports
Champion company core values and other company programs to engage and motivate our employees
Other duties as assigned

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