Manager - Techno functional (F&A with Business Intelligence)

Manager - Techno Functional ( F&A with Business Intelligence)

Location - Kochi

Mode - Work from office

Shift - Night Shift

Key Responsibility Areas including preferred Skills and Experience

• Responsible for day to day Operations management
• Ability to develop and maintain client relationship and coordinate with other stakeholders
• Providing coaching and feedback to team members to enable them to improve their performance
• Periodic client reporting and conducting quality audits
• Understanding of Accounts Payable, Ledger teams and Research and Foundation groups
• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
• Ensure compliance with internal policies and procedures, external regulations and information security standards
• Driving Quality initiatives in the process to attain measurable positive results
• Introducing process metrics and reporting on a weekly, monthly and quarterly basis
• Ensuring accuracy of client Financial Statements and compliance to internal control requirements
• Introducing new controls and ensuring robust functioning of the process as per ISO
• Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required
• Ability of handling process related issues, queries and escalated transactions
• US Healthcare experience/knowledge preferred
• Knowledge of Lawson Financial Management system is desired

Competencies:

• Strong Knowledge of the process and systems
• Knowledge in Crystal reports and Power BI
• High level of computer proficiency and excellent MIS skills
• Ability to coach and give feedback on an ongoing basis
• Clear written and verbal communication
• High level of Customer Service and Quality Orientation
• Strong Communication and Motivational Skills
• Ability to lead in a continually challenging environment
• Effectively plan, prioritize and execute everyday floor operations

Eligibility Criteria:

• Good communication skills both written and verbal
• Should have 10+ Years of Experience
• Should have experience of managing a team of 10 to 15 members