Manager / Sr. Mgr.- Administration Hospitality operations -Female

Responsibilities :-

Stand-in Admin HOD responsible for Housekeeping

Part of the core management team to design and implement key strategic decisions for the unit.

Responsible for Housekeeping Operations, Food and Beverage operations, Vendor Management, Contracts Management and Cost Optimization

Managing a team of executives, supervisors and contractual employees

Budgeting of the department including consumables, horticulture and housekeeping repair and maintenance.

• Capable at managing Facility Management functions for any industry, also monitoring housekeeping functions in Large Corporate Office

• An ambitious & hardworking individual with excellent relationship management skills and the capability to manage time effectively

• Successfully attended MDP Training Programs

Excellent communication, interpersonal, relationship and problem solving skills

• Spearheading the whole housekeeping team

• Determining the high quality services that results in customer delight & optimum resource utilization for maximum service quality

• Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals

• Cleaning, stocking & supplying designated facility areas like dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, room cleaning and so on

• Co-ordinating with teams Purchase, Finance, and Human Resource, across various locations for a seamless delivery.

• Manage events hosted by the company as a business requirement.

• High employment satisfaction scores

• Good Scores in the audits (LQA)

• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

• Creates an operating environment that assures consistent guest satisfaction .

• Ensure property policies are administered fairly and consistently.

• Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Direct staff to strive for continuous improvement in all areas of responsibility.

• Interview and hire management and hourly employees with the appropriate skills to meet the business needs of the operation.