Manager - Service Technical Support

4 - 8 years

4 - 5 Lacs

Posted:16 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Operations Management:

  • Review 52-week maintenance tracker (OEM & in-house).
  • Communicate changes to site leads in a timely manner.
  • Map resources at all DC sites as per contractual obligations.
  • Prepare 12-month training schedule covering technical and soft skills (incident management, behavior).
  • Conduct technical evaluations of reporting resources.
  • Ensure permanent restoration of faults at all times.
  • Manage spares, inventory, and improvement projects.
  • Update asset inventory and ensure all assets are maintained in good condition.
  • Monitor DG diesel consumption and efficiency (CPH & KWH/Ltr).
  • Implement EHS and quality guidelines.
  • Lead energy conservation initiatives.

Compliance & Audits:

  • Review critical spares availability at sites.
  • Conduct audits to ensure quality of work, especially preventive and corrective maintenance.
  • Report all work-related injuries and fire incidents on time.
  • Ensure proper use of PPEs by all resources.
  • Review compliance documentation and periodic reports with customers.

Vendor & Customer Management:

  • Conduct performance reviews of all AMC vendors.
  • Maintain regular periodic review meetings with customers.
  • Visit sites quarterly for operation review and technical emergencies.

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Vertiv Energy

Information Technology and Services

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