Manager - Scrum Master

Schedule: 12:00PM to 9:00PM

Working model: Hybrid

Intro:

CSC is seeking a highly skilled and experienced Scrum Master to lead Agile practices across one or more cross-functional teams. This role combines strong Scrum Master responsibilities with the strategic oversight and people leadership expected from a manager. The ideal candidate is a servant-leader who drives Agile maturity, removes impediments, and fosters a culture of continuous improvement and delivery excellence.At CSC, we are guided by our core valuesservice, teamwork, tenacity, agility, and genuine connections. We foster a culture that supports professional growth, work-life balance, and community engagement.

Some

• Serve as Scrum Master for multiple Agile teams, facilitating all core ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives).
• Guide teams in Agile principles, practices, and mindset to improve velocity, quality, and team morale.
• Act as a bridge between product owners, development teams, and stakeholders to ensure alignment on goals, scope, and priorities.
• Identify and proactively remove obstacles that hinder team progress or delivery.
• Track and report on key Agile metrics (velocity, burndown, team health) to promote transparency and continuous improvement.
• Coach team members and new Scrum Masters, championing Agile best practices across the organization.
• Partner with Product Managers to ensure well-groomed and prioritized backlogs.
• Manage stakeholder expectations while protecting teams from scope creep and burnout.
• Drive cross-team coordination and dependency management in a scaled Agile environment.
• Foster alignment with organizational goals, helping teams understand how their work contributes to the broader business strategy.
• Provide mentorship, coaching, and career development support to team members, fostering both individual growth and team performance.
• Conduct regular 1:1s, performance reviews, and feedback sessions to promote accountability and continuous learning.
• Build and maintain a high-performing, motivated, and engaged team culture rooted in trust, transparency, and psychological safety.
• Partner with HR and leadership to manage hiring, onboarding, and retention strategies aligned with team needs and organizational goals.

What technical skills, experience, and qualifications do you need?

• Bachelors degree in Computer Science, Engineering, or related field (Masters preferred).
• 12+ years of overall industry experience with at least 3 years as a dedicated Scrum Master.
• Prior experience in a leadership or managerial role supporting Agile delivery teams.
• Scrum Master certification (CSM, PSM, or equivalent) is required; SAFe or other Agile scaling frameworks is a plus.
• Strong understanding of software development lifecycle, Agile methodologies, and DevOps culture.
• Excellent communication, conflict resolution, and servant-leadership skills.
• Proven ability to work with senior stakeholders and influence without authority.
• Experience working with Agile project management tools (Jira, Azure DevOps, Rally, etc.).