Manager, Platform Engineering

Join a high-performing engineering team that is pioneering the future of low-code and AI-powered development. The team is passionate about building scalable, intelligent systems that simplify complex business processes. By blending deep domain knowledge in low-code platforms with emerging capabilities in Generative AI, the team delivers innovative, human-centered solutions and encourages each member to bring out their best to build a world-class Pega Infinity product. The Pega Platform engineering team drives the product strategy and delivery with an innovation mindset to provide a low-code platform for AI-powered decision-making and workflow automation. If you are excited about shaping how businesses leverage automation and AI, this is the place for you. Pegasystems is offering exciting, multi-level opportunities to join our team as a Manager, Platform Engineering, Low-code Studios, and GenAI. As a Manager, you will work with a self-organizing team to develop and maintain best-of-breed software in the Pega ecosystem and at the intersection of technology and innovation. You will be part of a collaborative environment where your ideas are valued, your growth is prioritized, and your work directly contributes to real-world impact. Whether it's improving customer experiences, streamlining operations, or accelerating product development with GenAI, you will be solving meaningful problems that matter to our clients and our company. **What You'll Do At Pega** - Manage product engineering teams working on designing, developing, and deploying applications using leading low-code platforms and integrating Generative AI capabilities to enable smart automation, application generation, and enhanced user experiences. - Collaborate with designers, product managers, and other teams to deliver high-quality, performant solutions. - Participate in architecture discussions and help shape the technical direction of our platform. - Continuously evaluate new GenAI and low-code trends, bringing innovative ideas into development cycles. - Provide technical assistance to advance the capabilities of products and resolve complex issues. - Develop and maintain technical expertise in assigned areas of product functionality. **Who You Are** - You are a passionate leader with a deep interest in Pega and stay updated with the latest advancements in GenAI, including models, use cases, and industry trends. - Strong understanding of software engineering principles, with a focus on Pega Infinity, GenAI, and machine learning concepts. - You bring good practices around design patterns with you, which you can leverage to support our Pega platform with our "as-a-Service" evolution, particularly in the context of GenAI. - Passionate about helping teams grow by inspiring and mentoring engineers. - Experienced in integrating APIs, building reusable logic, and optimizing workflows for efficiency and scale. - Excellent verbal and written communication skills, with the ability to remain composed under pressure. - Bonus: Experience working with Pega platform (App Studio, Case Management, Decisioning) and knowledge of AI tooling (e.g., OpenAI, Anthropic, LangChain) and prompt engineering is a plus. **What You've Accomplished** - 8-12 years of overall experience, preferably in a product development company, and holds a Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Minimum 4+ years of experience managing product development teams. - Pega 8.x Certified CSA and CSSA preferably. - Strong problem-solving, debugging, and design skills. Participated in the design and development of Pega Infinity features. - Ability to apply analytical and investigative skills to resolve customer issues. - Customer-oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution. - Rich experience of managing engineering teams in a product development company. - Ability to understand, identify, and resolve conflicts as necessary. - Working experience in an Agile/Scrum team environment. Pega Offers You - Gartner Analyst acclaimed technology leadership across our categories of products. - Continuous learning and development opportunities. - An innovative, inclusive, agile, flexible, and fun work environment.,