Manager- Information Technology

Baroda Global Shared Service

4 - 6 years

5 - 8 Lacs

Vadodara

Posted:5 days ago| Platform:

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Skills Required

GPO DNS Virtualization Active Directory office 365 VMware Microsoft Windows VPN Vendor Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Administer
VMware
environments including virtual machine provisioning, performance monitoring, and resource allocation.
Administer
Office 365
services including Exchange Online, SharePoint, Teams, and user licensing.
Manage and maintain
Active Directory
including user/group policies, GPOs, DNS, domain services and FTP servers.
Administer
SOC alerts
and provide timely response.
Implement and manage
Backup
solutions for data protection and disaster recovery.
Monitor server performance, availability, and security; apply patches and updates regularly.
Collaborate with
site engineers
,
vendors
, and
support partners
to resolve infrastructure issues and implement improvements.
Coordinate with network and security teams to ensure compliance and optimal infrastructure performance.
Provide technical support and resolve server-related issues.
Maintain documentation for configurations, procedures, and system changes.

Preferred candidate profile

Minimum 4 years of experience in server administration in enterprise environments.
Strong understanding in:

Active Directory, GPO, DNS, DHCP, FTP
Virtualization
Office 365
Backup & Replication
VPN / SASE

Experience working with cross-functional teams and external vendors.
Solid understanding of server security, patch management, and performance optimization.
Excellent troubleshooting, analytical, and communication skills.
Ability to work independently and collaboratively in a team environment.
Strong customer service orientation for handling end-user support.
Proven work experience as an IT Support Engineer / Technical Support Engineer, or similar role.
Excellent problem-solving and communication skills.

Ability to work in a team environment.

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