What you will do
In this vital role we are seeking highly skilled Manager Information Systems to join our team. You will be responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.
Roles and Responsibility:
- Lead the design, configure and deployment of the validation systems (such as Veeva Validation Management, ALM, and KNEAT) ensuring scalability, maintainability, and performance optimization.
- Implement standard processes, conduct code review and provide technical guidance, mentorship to junior developers.
- Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline
- Collaborate closely with business collaborators to discuss requirements, ensuring alignment between technical capabilities and business objectives, while effectively communicating any technical limitations or constraints.
- Contribute to both front-end and back-end development using cloud technology.
- Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.
- Ensure all documents are aligned with 21 CFR Part 11, Annex 11, and other relevant regulations.
- Identify and resolve technical challenges effectively.
- Stay updated with the latest trends and advancements.
- Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an issue point and facilitating communication when service commitments are not met.
- Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
What we expect of you
Must-Have Skills:
- Strong technical background (Configuration knowledge), including understanding software development processes, databases, and cloud-based systems.
- Experience configuring the SaaS systems such as Veeva or ALM.
- Experience with Document management system, Service now suite, ALM, JIRA, Veeva Platform, GenAI.
- Agile/Scrum experience with demonstrated success managing product backlogs and delivering iterative product improvements.
- Experience managing the product team.
Good-to-Have Skills:
- Understanding of Veeva Quality Vault/ALM/KNEAT.
- Curiosity of modern technology domain and learning agility
- Experience with the following technologies: Veeva Vault, MuleSoft, AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.), Application Programming Interface (API) integration and Structured Query Language (SQL) will be a big plus.
- Excellent communication skills, with the ability to convey complex technical concepts.
Basic Qualifications:
- Masters degree and 4 to 6 years of related field experience OR
- Bachelors degree and 6 to 8 years of related field experience OR
- Diploma and 10 to 12 years of related field experience
- Solid technical background, including understanding software development processes, databases, and cloud-based systems.
- Experience configuring the SaaS systems such as Veeva or ALM.
- Experience with Document management system, Service now suite, ALM, JIRA, Veeva Platform, GenAI.
- Agile/Scrum experience with demonstrated success managing product backlogs and delivering iterative product improvements.
Preferred Qualifications:
- Understanding of Veeva Quality Vault/ALM/KNEAT.
- Curiosity of modern technology domain and learning agility
- Experience with the following technologies: Veeva Vault, MuleSoft, AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.), Application Programming Interface (API) integration and Structured Query Language (SQL) will be a big plus.
- Excellent communication skills, with the ability to convey complex technical concepts.
Soft Skills:
- Excellent analytical and solving skills.
- Strong verbal and written communication skills.
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skills
