Manager- (Individual Contribution Role)

Company Description

SOTC Travel Limited is a leading omnichannel travel and tourism company, active in multiple segments such as Leisure Travel, Incentive Travel, and Business Travel. Established in 1949, SOTC Travel has been escorting millions of travelers across the globe for more than 75 years. A subsidiary of Fairfax Financial Holdings through Thomas Cook (India) Limited, SOTC Travel aims to make holidays a priority for every Indian and offers innovative holiday solutions.

Role Description

This is a full-time on-site role for a Manager, located in Gurgaon. The Manager will be responsible for overseeing daily operations, managing customer relationships, coordinating with various departments, and ensuring service quality. The Manager will also develop sales strategies, and ensure compliance with company policies. The role requires frequent interaction with clients to understand their needs and deliver tailored travel solutions.

Qualifications

• Strong team management skills
• Experience in sales and marketing strategies
• Excellent customer relationship management abilities
• Proficiency in travel and tourism industry practices
• Exceptional communication and interpersonal skills
• Ability to manage operations and ensure service quality
• Bachelor's degree in Business Administration, Travel & Tourism, or a related field
• THIS IS IC ROLE AND ONLY PEOPLE WITH PRIOR LEISURE TRAVEL EXPERIENCE WILL NEED TO APPLY