Manager- I2C

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Manager - Credit Risk and Credit ManagementIn this role, the manager is responsible to manage a team of professionals who perform credit and collections functions for large complex accounts within a region, segment or portion of a business unit or national accounts. Responsible for maintaining professional relationships with internal and external contacts, including Operations, Sales and customers. Supports team to achieve cash flow and operating expense goals - DSO, past due %, bad debt expense, etc. - established by Financial Services leadership.

Responsibilities
.Select, manage, evaluate and develop staff. Challenge employees build effective teams provide staff with coaching, feedback and developmental opportunities..Works directly with the financial services team, customers, Sales and branch personnel to understand escalated issues and provide creative solutions, focusing on both financial stewardship and customer satisfaction. .Participate in monthly AR aging and dispute reviews for escalated or unique issues..Research appropriate credit information to rate and approve (within Levels of Authority) credit worthiness of new and existing accounts within assigned portfolio. .Makes final determination (within Levels of Authority) on the use of various credit instruments to mitigate risk (UCC filings, Liens, Letters of Credit, payment bonds, personal and corporate guaranties, etc.)..Works cross-functionally with customers, Sales and Legal to negotiate contractual risks (e.g., warranties, indemnification, uncapped liability and liquated damages)..Reviews orders on credit hold on a timely basis by assessing credit worthiness of customers (e.g., financial ratings, open invoices, in-process payments and backlog) and makes independent decisions to release orders on credit hold or make recommendations for higher-risk customers to Senior Manager or Director. .Coordinates with attorneys and collection agencies regarding legal actions (e.g., bond and lien claims, bankruptcy proceedings, lawsuit filings, promissory notes, etc.) for troubled customers. Approves actions and bad debt reserves (within Levels of Authority) or recommends for approval to Senior Manager or Director..Represents Wesco at credit group or industry meetings. Develop confidential, credit industry relationships with key competitors within NACM or other national guidelines.Qualifications we seek in you!Minimum Qualifications.Bachelors Degree - Accounting, Finance, Supply Chain or Business.Extensive experience in accounts receivable, accounting, finance, supply chain or general business experience .Relevant Experience with hiring, coaching, training and developing employees.Considerable experience with Commercial (B2B) credit and collection experience in a high-volume environment.Significant experience working with trade credit and other third-parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information..Knowledge of computer system applications: Microsoft Office (E-mail, Excel and Word). High level of Excel knowledge..Familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.). .Reliable with strong organization skills solution-oriented and results-driven philosophy..The ability to work independently as well as in a team environment..Strong attention to detail with a passion for accuracy..Willingness to accommodate temporary working hour changes as required by workflow..Ability to prioritize tasks and demonstrate a willingness to accept new challenges..Lean / Continuous Improvement mindset..Ability to travel to branches and customers..Ability to work effectively with all levels of management to accomplish goals and objectives..Strong written, oral communication and interpersonal skills with a positive disposition.

Preferred Qualifications/ Skills
.Licenses/Certificates/Designations - NACM, CCP or similar Why join Genpact.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.Make an impact - Drive change for global enterprises and solve business challenges that matter.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let's build tomorrow together.The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities geographic location and internal equity

Work-from-Anywhere Roles - Los Angeles California-based candidates are not eligible for this role
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.JobManagerPrimary LocationRemote - USAScheduleFull-timeEducation LevelBachelor%27s / Graduation / EquivalentJob PostingMar 7, 2025, 4:28:40 PMUnposting DateApr 6, 2025, 11:59:00 PMMaster Skills ListOperationsJob CategoryFull Time