Manager-I - Operational Risk Mgmt East

ICICI Prudential Life

4 - 10 years

10 - 11 Lacs

patna

Posted:4 hours ago| Platform:

Apply

Skills Required

root cause analysis quality standards claims law enforcement operational risk audit compliance underwriting risk management fraud detection staff training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Summary ofroleThe roleinvolves building robust fraud detection frameworks, managing investigationsthrough empanelled risk agencies, engaging with law enforcement and businessteams, and driving awareness across teams
Key Responsibilities Develop and implement fraud risk frameworks across customer and distributors life cycle
Monitor transactions, claims and sales practices to identify red flags and fraud patternsLead and manage investigations of suspected fraud cases through empanelled risk agencies, ensuring timely closure with quality reporting
Evaluate and monitor performance of risk agencies to ensure adherence to defined SLAs and investigation quality standards
Drive vendor staff training programs to improve competency, investigation skills, and compliance with fraud risk protocols
Collaborate with internal stakeholders (underwriting, claims, operations, audit, compliance) to strengthen process controls
Liaise with law enforcement agencies and industry bodies for complaint filling and resolution
Conduct fraud awareness and sensitisation training across distribution channels and operations teams
Provide root-cause analysis of fraud incidents and recommend process/policy improvements

More Jobs at ICICI Prudential Life

UNIT MANAGER - AGENCY NORTH

Jaipur

Experience: Not specified

INR 3 - 5 Lacs

UNIT MANAGER

Ahmedabad

Experience: Not specified

INR 3 - 8 Lacs

FINANCIAL SERVICES CONSULTANT

Rajkot

1 - 7 yrs

INR 3 - 4 Lacs

FINANCIAL SERVICES CONSULTANT

Rajkot

1 - 7 yrs

INR 3 - 4 Lacs

UNIT MANAGER

Mumbai

3 - 4 yrs

INR 6 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.