Manager

Job Title: Manager - Accounts Receivable (AR)

Job Summary:

Key Responsibilities:

• Lead and manage the AR follow-up team.
• Develop and monitor KPIs to identify trends and areas for improvement.
• Ensure compliance with healthcare regulations and standards.
• Collaborate with department heads to streamline processes.
• Provide strategic direction and mentorship to team members.
• Resolve complex billing and payment issues.
• Prepare and present reports on revenue cycle performance.
• Implement best practices in RCM to optimize revenue and reduce denials.
• Manage a team of 150 including direct and indirect reports.
• Drive quality improvement initiatives and manage attrition.
• Conduct performance reviews and handle disciplinary issues.
• Implement efficiency improvement projects using lean sigma methodology.
• Coordinate with functional heads to address process gaps.
• Ensure timely submission of MIS reports.

Skills Required:

• Team Management
• Process Management
• Process Excellence

Candidate Attributes:

• Good communication and interpersonal skills.
• Knowledge of the US healthcare industry and RCM.
• Proficiency in computer applications, PMS, Excel, and PPT.
• 10+ years of experience in US Healthcare provider side AR.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business, Finance, or a related field.
• Minimum of 10 years of experience in revenue cycle management.
• Strong understanding of medical billing, coding, and collections processes.
• Excellent analytical and problem-solving skills.
• Proficiency in RCM software and Microsoft Office Suite.
• Strong leadership and team management abilities.
• Knowledge of healthcare regulations and compliance standards.

Preferred Qualifications:

• Certified Revenue Cycle Professional (CRCP) or similar certification.
• Experience with electronic health records (EHR) systems.
• Strong skills in denial management.
• Impeccable professional reputation with high energy, integrity, and a positive attitude.