Manager - Cyber Security

Job Description

Role: Servicenow Developer

Location: Offshore-Bangalore/Pune

Job Summary:Looking for Service now resource with experience in implementation and deployment of ServiceNow, integrating SecOps to ServiceNow. They will be required to engage with internal and external stakeholders at all levels of seniority to securely achieve the goals of the company s security organization and business.

Years of experience needed: 8+ years in ServiceNow implementation and deployment.

Technical Skills: .

At least 8+ years in ServiceNow implementation and deployment

Minimum 6+ years relevant experience on ServiceNow (design, implementation)

At least 4+ years in Service portal - Application design, development- Creation/Customizing Workflows, Rules, and reports.

Strong hands-on Scripting experience

Experience in integrating SecOps to ServiceNow, Integration experience (REST/SOAP).

Familiarity with ADFS, OAuth, Basic, SAML, and other authentication methods.

Familiarity with ITSM workflows

Familiarity with Client scripts, business rules, script includes.

Familiarity with Notifications, reports, dashboards.

Experience in gathering requirements, completing attribute mappings between source systems and SecOps service catalog.

Develop and administer supporting Applications and Workflows for ServiceNow.

Experience in supporting and understanding SIEM Tool is required.

Experience with the following web technologies (XML, SPML/SOAP, Web Services, etc.) is a mandatory.

Process Skills:

Basic hands-on Scripting experience

Experience in integrations like third-party to servicenow,2-way integration. etc

Developing customizing rules that aid in data collection, and configuration.

Role-modeling and role mining exercises with both business and technical users to create roles.

Customer experience-handling with customers.

Experience in complex workflows in ServiceNow.

Experience in scoped applications.

Proficient in requirements/Use case analysis, preparing Test plan, Test scenarios and Test summary reports, Test case authoring and defect reporting)

experience in service portal development.

Scripting knowledge (Java script)

Behavioral Skills:

Effective interpersonal, team building and communication skills

Knowledge of SIEM and security tools.

Knowledge of reports, notifications.

Certifications Needed:

Certified Implementation Specialist (CIS) certification

About Mphasis