Manager- Business Controls Testing

This role is part of Business Control Testing Team supporting and advising our businesses in achieving their risk and regulatory objectives. The function operates globally within our Global Platform Solutions and Investment Solutions & Services Businesses.

The function provides proactive testing support and guidance to management and staff across business and operational areas, to ensure that risks are effectively identified and managed in accordance with the enterprise-wide risk management framework.

Investment Solutions & Services Business (ISS) comprises of the Asset Management and Distribution arms of Fidelity International operating globally outside of the US. The business is built on our investment and distribution expertise for wholesale and institutional clients anda service platform that allows clients to choose the parts of our value chain that are more valuable to them. The business is focused on providing the best and most innovative investment services and products and Business control testing play a vital role here.

Global Platform Solutions ensures that we bring our global scale and knowledge together so that we mayconnect our distribution businesses globally, while remaining sensitive to regional and local requirements. They operate in the UK, Germany, Japan, Hong Kong and Taiwan. Fidelity Personal Investing (PI) offers a guidance service to customers who wish to invest directly with Fidelity (without a financial adviser or broker) while Fidelity's Platform services allows customers to invest through a financial adviser or broker, with the latter being the customer that Fidelity's Platform business deals with.

Purpose of the Role

The purpose of the Manager role is to provide Controls Testing support to the ISS and GPS areas globally.

• Independent internal controls testing for design adequacy and operating effectiveness
• Controls Testing support to Special Project as per Business requirements
• Pro-active, insightful and robust identification of control gaps, review and challenge based on internal and external insight
• Meaningful key stakeholder engagement across the business, including Group Risk, Group Compliance and Audit;
• Striving for continuous improvement and standardisation, becoming an advocate for the adoption of risk management best practice and proactive control environment
• Taking the lead from a risk management perspective in a change environment supporting the reduction in the risk profile of the firm

Key Responsibilities

• Support controls testing planning activities
• Complete thorough walkthrough and ensures the controls testing results documented within the work papers are clear, concise and factually supported by an evidence
• Exhibit credible challenge and evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls while maintaining professional independence throughout the testing engagement
• Maintain good knowledge of business area
• Assist in reporting findings and share recommendations with business areas
• Identify training opportunities within business to improve risk and control knowledge
• Support BUs in understanding controls requirements to improve controls environment
• Present testing objective, scope, and results to senior management, clearly articulating the potential impact control gaps in a professional and proficient manner
• Document issues/ gaps identified during testing and action needed to mitigate the open risk, discuss agree findings with BU and monitoring activities
• Provide meaningful and value-add risk and control reporting to the regional committees and senior management which includes communication on the status of key risks and their respective remediation programs in the business and regulatory initiatives;
• Proactively challenge existing practices and recommend control solutions in consideration of good customer outcomes;
• Conduct active read across of issues, events and build standardisation and consistency in approach and outputs;
• Support control training and education to increase awareness of having good controls environment in the business.
• Support the business areas in the preparation for internal and external audits

Experience and Qualifications Required

• Strong Risk Management experience
• Controls Testing/Controls assurance experience
• Strong detail focus, analytical and problem-solving skills
• Communicates with influence and is comfortable engaging at all levels of the organisation
• Proven experience of leading process, systems and controls reviews
• Experience of a wide range of business areas preferred and an understanding of the end to end customer journeyand impacts
• Acts with integrity
• Demonstrates resilience, adaptability and good judgement
• Works collaboratively and leverages individual talents in support of company practices and goals
• Exhibits personal responsibility and accountability to maintain high standards by continually seeking opportunities to increase efficiency and quality of existing work processes, methods, and systems
• Ability to be proactive and work independentlyincluding self-development to keep up to date with emerging financial crime threats and regulatory requirements
• Strong customer focus