Manager - Business Consulting

Role Overview: As the Manager - Business Consulting at Material, your primary responsibility will be to develop and execute comprehensive marketing and business growth strategies while overseeing the lifecycle of customer engagement projects for clients. Collaboration with cross-functional teams to enhance marketing capabilities, drive customer engagement, and optimize the use of Martech tools and platforms will be key in this role. Your fluency in data analysis and interpretation will play a crucial part in informing various aspects of strategy and execution. Key Responsibilities: - Provide expert consulting on customer engagement, Business growth, Digital Strategy, Digital Product Management, Experience Strategy, and Customer Data Strategy. - Lead the product management lifecycle, including defining product vision, roadmap, and success metrics. Work closely with engineering, design, and marketing teams for effective project delivery. - Design and implement customer engagement strategies utilizing popular tools to deliver personalized, relevant, and timely interactions. Analyze customer data and behaviors to enhance the overall customer journey. - Partner with internal stakeholders and clients to understand business needs, translate them into actionable strategies, and manage relationships with key product vendors and external partners. - Utilize data analysis to inform strategic decisions, optimize business and customer engagement initiatives, and present regular reports on key metrics, project status, and strategic recommendations to senior leadership and clients. - Continuously evaluate and enhance the effectiveness of Martech tools and customer engagement strategies, providing data-driven insights and recommendations to clients for improved marketing efforts and business goals. Qualifications: - MBA from a top-tier institute, B-Tech in Computer Science, or a related field (Masters degree preferred). - 3-9 years of experience in marketing technology, product management, or related field with a proven track record of strategy development and product ownership. - Strong analytical and problem-solving skills with a data-driven approach to decision-making. - Demonstrated experience in customer engagement strategy and execution, excellent product management skills, and exceptional communication and interpersonal skills. - Strong understanding of Martech tools and platforms (e.g., CRM, marketing automation, analytics) will be advantageous. Experience working in an Agile environment is a plus. Additional Company Details: Material is a global strategy partner known for helping organizations design and deliver rewarding customer experiences. As a part of an Awesome Tribe, you will be involved in building solutions that improve clients" companies and customers" experiences through a culture driven by values including Bold Ownership, Unity, Impact, Learning, and Diversity. Material offers a professional development and mentorship program, a hybrid work mode with a remote-friendly workplace, health and family insurance, 40+ leaves per year, wellness programs, and counseling sessions.,