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Manager -Auto Claims

Tata AIG General Insurance Company

2 - 4 years

5 - 7 Lacs

Bhavnagar, Jamnagar, Rajkot

Posted:1 month ago| Platform:

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Skills Required

Claims Management Claims Conflict Management Claim Settlement adhere to process Negotiation Time Management Problem Solving intergrity collaborative team work Claims Processing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Department - Claims Auto Role & responsibilities Closing Ratio/Minimize cost : Negotiate with dealers ; Avoid cost wastage in workshops; Regular training of claims policies ; Faster settlements Re-open ratio/Segmentation of vehicles: Separating the Claims according to Vehicles and minimizing the expenses Repair claims: Timely follow up with agent; visit the workshop within 48hrs of receiving the claim and follow up within 2days. Maintain the Hygiene/TAT(Total Around Time) : Proper evaluation on customer claims ; Claims should be closed within defined TAT (i.e.; Approval or rejection) Sort out claims related issues according to Regulations. Policy Compliance : Ensure that the claims process adheres to the insurance company's policies and guidelines. Customer Service : Communicate with policyholders, repair shops, and other relevant stakeholders to provide updates, explain assessment findings, and address any queries or concerns. Compliance with Regulations : Ensure compliance with local, state, and national regulations regarding motor vehicle assessments, repairs, and insurance claim processes. Negotiation Skills : Engage in negotiations with repair shops, policyholders, and other involved parties to reach mutually agreeable settlements. Fraud Detection : Detect and report any suspected cases of fraud or misrepresentation during the assessment process and work closely with the investigation team to gather evidence if necessary. Preferred candidate profile - Diploma in Automobile/Mechanical (10+2+3) or BE in Automobile/Mechanical - 2-4 years experince in any of the automobile workshop specially in body shop or in an insurance company in motor claims dept.

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Tata AIG General Insurance Company

www.tataaig.com

Insurance

Mumbai

N/A Employees

245 Jobs

Key People

R. Suresh

Managing Director & CEO
K. Raghunath

Chief Financial Officer
Anjali Joshi

Chief Marketing Officer

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Manager -Auto Claims

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Skills Required

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