Manager, Analytics & Insights

Agoda is an online travel booking platform that offers accommodations, flights, and more to travelers worldwide. The company utilizes cutting-edge technology to connect customers with a vast network of 4.7M hotels and holiday properties, as well as flights, activities, and other travel options. As part of Booking Holdings and based in Asia, Agoda boasts a diverse team of 7,100+ employees from 95+ nationalities across 27 markets, fostering an environment rich in diversity, creativity, and collaboration. The company's culture emphasizes innovation through experimentation and ownership, ultimately enhancing the travel experiences of its customers. The core purpose of Agoda is to bridge the world through travel, believing that travel enables individuals to enjoy, learn, and experience more of the world around them. By bringing people and cultures closer together, travel promotes empathy, understanding, and happiness. The team at Agoda, comprised of skilled, driven, and diverse professionals from around the globe, is united by a shared passion to make a positive impact. Leveraging innovative technologies and strong partnerships, Agoda aims to simplify and enhance travel for everyone. The position available is for a Manager, Analytics & Insights, based in Bangkok, Thailand (relocation provided). The role is within the Analytics team under the Supply department, where new business ideas and partnership types are developed and scaled. Ideal candidates for this position should have a proven track record of leading small analytics functions or creating impactful business verticals from scratch, preferably from a consulting, sales, or business development background with a strong entrepreneurial mindset. The Manager will be responsible for conducting opportunity sizing on new business opportunities, building high-level business cases to justify proposals, collaborating with Product teams to introduce new features, and working directly with external partners to negotiate and finalize deals. Key Responsibilities: - General: Blend of hands-on involvement in business operations and executive-level strategic contributions, leading a team and contributing to overall strategy. - Project Delivery: Manage, standardize, and validate business cases for various aspects including product development, headcount, engineering resources, and strategic roadmap prioritization. - Experimentation: Define success metrics, measure and validate experiments, and cultivate an experimental mindset within the teams. - Forecasting and Insights: Provide a macro-level business intelligence view to identify opportunities, overcome challenges, and drive commercial behaviors across all organizational levels. - Analytics & Alerts: Conduct quantitative analysis, data mining, and presentation of business metrics, identifying key drivers and establishing an effective communication framework based on business value and urgency. - Process Improvement: Collaborate with teams to enhance inter- and intra-departmental efficiencies, optimize processes, and prioritize system enhancements. - Reporting: Develop dashboards, internal and external reports, and present key datasets to facilitate efficient monitoring of performance and efforts prioritization. - Leadership: Lead a team of experts to deliver analytical functions, mentor team members, and ensure effective collaboration with chain and connectivity teams. Qualifications: - 5+ years of leadership experience in analytics, data science, insights, or strategy. - 2+ years of experience leading analytics, operational, product, or technical teams. - Proficiency in data analysis and visualization tools such as Excel, SQL, Tableau, Python, R, or similar software. - Strong statistical modeling and machine learning knowledge. - Experience in deriving data insights and providing actionable business recommendations. - Excellent communication skills with proficiency in written, verbal, presentation, and interpersonal communication. - Ability to multitask, prioritize, and coordinate resources effectively. - Strong program and project management experience. - Bachelor's degree in a business or quantitative field, with experience in articulating strategic issues and negotiating with C-level executives. - People management skills with a track record of developing team members. - Ability to independently drive projects and engage stakeholders throughout the process. Preferred Qualifications: - Master's degree in statistics, economics, mathematics, or a related discipline. - Experience in conducting A/B testing experimentation. - Background in travel industry, e-commerce, technology, or consulting. Agoda is an Equal Opportunity Employer. Applicants" information will be kept on file for future consideration, and requests for removal can be accommodated upon request. The company does not accept third-party resumes and is not responsible for any fees related to unsolicited resumes. For more information, please refer to Agoda's privacy policy.,