Management Representative

Job Description

The Manager – Office of the Managing Director (MD) will act as a strategic and operational extension of the MD, taking full responsibility for monitoring, coordinating, and reporting on all tasks and follow-ups initiated by or associated with the MD’s office. This role ensures that key decisions, operations, and meetings across departments are tracked and executed effectively without the MD needing to oversee every detail personally. The role is critical in enabling the MD to focus on strategic matters while ensuring seamless execution of day-to-day functions. --- Key Responsibilities: 1. Daily Operations Monitoring: Track, review, and ensure timely execution of all tasks assigned by the MD to various departments. Maintain a live tracker of pending actions, deadlines, and escalations across the organization. Conduct daily morning briefings and evening wrap-up reviews with department heads. 2. Meeting Management: Plan and conduct daily, weekly, and monthly review meetings involving the MD and departmental heads. Prepare agendas, document minutes, track follow-ups, and ensure timely closure of all action items. Ensure calendar discipline for the MD, aligning internal and external appointments without conflicts. 3. Escalation and Decision Support: Identify high-priority or time-sensitive matters and escalate them directly to the MD with brief reports. Act as a filter to prioritize issues needing MD’s attention versus those that can be resolved at operational levels. Present concise executive summaries and recommendations to the MD for quick decision-making. 4. Strategic Coordination: Coordinate with various business units on ongoing strategic initiatives and report progress to the MD. Ensure alignment between long-term company goals and daily departmental actions. Maintain confidentiality and represent the MD in internal communications as needed. 5. Reporting & Analysis: Consolidate key performance reports from all departments for MD's review. Prepare business dashboards, analytical insights, and deviation alerts for informed decision-making. Follow up on internal governance policies, approvals, and deadlines on behalf of the MD.