MIS Analyst – Macro & Reporting Specialist Location: Cochin | Salary: Negotiable We need your analytical mind and Excel expertise. As Charter continues its growth in delivering exceptional debt management solutions across Australia, US, UK and New Zealand, we’re seeking a detail-oriented MIS Analyst to join our team in Cochin. With a strong reputation for providing world-class service to some of the globe’s leading banks and telecom companies, Charter is the ideal place to take your data and reporting skills to the next level. Key Responsibilities Prepare and maintain detailed reports using Microsoft Excel , including automation using formulas and Macros to improve reporting efficiency. Generate data-driven reports directly from internal systems and software. Upload accurate client-specific data into internal platforms as per defined requirements. Manage email communications, ensuring timely and professional responses. Continuously improve macro efficiency and streamline reporting processes. Must-Have Skills Strong proficiency in Microsoft Excel – including experience with formulas, pivot tables, and macros for automation. Basic computer skills with the ability to learn new systems quickly. Strong organizational skills with the ability to multi-task , prioritize, and manage time effectively. Flexibility and willingness to work in rotational shifts . Excellent attention to detail and accuracy in handling data. About Charter Established in 1986, CHARTER is a 100% Australian-owned company providing comprehensive debt collection and recovery services. For over 35 years, we've served clients across industries—including banks, telecom providers, SMEs, utility companies, government departments, and councils—delivering results with integrity and efficiency. Visit us: www.chartermerc.com.au Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you able to prepare reports using Excel Macros? Experience: total work: 1 year (Required)