Luxury Store Executive – Client Service

Job Title: Luxury Store Executive – Client Service

Location: South Delhi, Delhi
No. of Openings: 2
Salary: ₹45,000 – ₹55,000 per month
Experience Required: 5-8 years in luxury retail / high-end fashion / lifestyle stores
Qualification: Minimum Graduate

About Company:

The company is known for its exquisite luxury stores across Delhi NCR. We curate high-quality fashion/lifestyle designs (or luxury products) that cater to discriminating clientele who expect exceptional service, elegant presentation, and personalized attention.

Key Responsibilities

• Oversee and manage the daily operations of the luxury store: opening & closing procedures, inventory, displays, stock, and staff scheduling.
• Greet all clients warmly, ensure premium in-store experience: personal attention, assisting with selections, styling advice, and fostering relationships.
• Drive sales performance: achieve store sales targets, maximize average transaction value, and monitor KPIs.
• Provide after-sales service: handle returns, alterations, customer feedback, and resolution of complaints to ensure client satisfaction and retention.
• Coach, train, and mentor store staff in luxury service etiquette, product knowledge, and retail best practices.
• Ensure visual merchandising is consistent with the brand’s luxury image: displays, lighting, cleanliness, product presentation.
• Implement and maintain high standards of customer service, store hygiene, and employee conduct.

Required Skills & Qualities

• Minimum 5-8 years of experience in luxury retail store management or high-end boutique / designer brand.
• Strong client servicing skills: ability to build lasting relationships, understand client preferences, follow-ups.
• Excellent communication & interpersonal skills, presentable appearance, confident in interacting with high net worth individuals.
• Solid understanding of sales metrics, ability to drive performance and motivate team.
• Good organizational skills: inventory control, merchandising, store layout.
• Problem solver: handle customer complaints, returns with grace and efficiency.

How to Apply:

Please send your resume to madhur@adrianaa.com

or

msg on this number: +91-8010768617

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹55,000.00 per month

Application Question(s):

• How much you rate yourself in 0/10 in English communication skills ?
• In which Luxury brand store have you worked?
• What is your In Hand Salary per month?
• Are you a Immediate Joiner?

Experience:

• Luxury Store Executive – Client Service : 1 year (Required)

Location:

• South Delhi, Delhi, Delhi (Required)

Work Location: In person