4 Lucid Charts Jobs

The role you will be taking on involves supporting and collaborating with process owners to map and model current processes, as well as monitoring and evaluating their efficiency and effectiveness by defining proper Key Performance Indicators (KPIs) and identifying improvement opportunities. You will work closely with the analytics function to develop visual controls and reports that assist process owners in making data-informed decisions. Your responsibilities will include: - Process discovery and modeling: Collaborating with process owners and domain experts to gather necessary information about current processes, organizing and abstracting this information into a consistent model represented according to the BPMN2.0 standard. - Process analysis: Supporting process owners with qualitative and quantitative process analysis, understanding areas for improvement. - Process redesign: Assisting process owners in implementing improvement measures to enhance process output, time efficiency, and execution cost. - Process monitoring: Tracking the effectiveness of implemented process changes, measuring KPIs, and identifying necessary adjustments for continuous improvement. - Process improvement: Supporting business process owners in utilizing tools like Gemba Walks, fishbone analysis, pareto analysis, 5 Whys, and other Lean problem-solving methodologies within Eaton's continuous improvement system. Qualifications: - Minimum bachelor's degree with a postgraduate qualification in engineering, Software/IT, or a related field preferred - 2-6 years of experience in Business Process Analysis Skills required: - Proficiency in LEAN Six Sigma, Value Stream Mapping, and Continuous Improvement Frameworks - Experience with business process analysis and modeling using BPMN2.0 - Familiarity with systems such as Miro, Lucid Charts, Visio, Power BI, and Signavio to support business process management - Experience in Alation - Analytical mindset, collaborative team player, ability to influence peers, and openness to change - Capability to empathize with people and proficiency in change management - Ability to organize information cohesively, attention to detail, and proactive approach to finding solutions - Comfort dealing with ambiguity and limited data availability,

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About the Role! The team known as CommOps Policy Developers, also referred to as COPD, undertakes the essential task of codifying policies on a global scale, encompassing all touchpoints within the support framework, and seamlessly integrating them with the Policy engine. This team is responsible for the systematic implementation of policies across a diverse range of interfaces. The candidate will work with a team of developers to create, maintain, and automate processes to assist regional, and global operations. The role would require large collaboration with other team members and stakeholders. The candidate needs to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination, and ability to work with your team to make a big impact. Your Impact in Role: Design and Implement Automation Solutions: Create, test, and deploy automated workflows and tools using JSON and JavaScript to address the unique challenges of our customer support operations. Collaborate with Stakeholders: Work closely with cross-functional teams, including operations, engineering, and product, to gather requirements and ensure that automation solutions align with business needs. Analyze and Optimize Processes: Use data analysis to identify inefficiencies in current processes and develop automation strategies leveraging JSON and JavaScript to streamline operations. Maintain and Improve Existing Automations: Monitor the performance of existing automated solutions, troubleshoot issues, and make continuous improvements using JSON and JavaScript to ensure optimal performance. Documentation: Create detailed documentation for automation workflows, including technical specifications and user guides, to support team members and stakeholders. Basic Qualifications: 2-3 years of work experience in Software Engineering Exceptional JavaScript knowledge with strong SQL background Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment Ability to quickly learn and transfer knowledge to the team Knowledge of GraphQL &/or Lucid Charts is a plus Strong communication and organization skills Effective people, program and stakeholder management skills Have a sense of ownership of the deliverables Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. .Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

As a Technical Delivery Manager at Sprinklr, you will play a crucial role in collaborating with Product Engineers and Data science teams to build and deliver AI products. Your responsibilities will include connecting with internal and external stakeholders to understand use cases, advising on solutions, and translating complex technical concepts to non-technical stakeholders. Additionally, you will be responsible for training the team on AI-specific configuration, AI model development and delivery process, and data analysis. An ideal candidate for this position should possess proficient knowledge of handling office tools such as Lucid Charts, Confluence, JIRA, and the MS Office suite to build organized professional-level documentation. You should have the ability to understand responsibilities and priorities, identify possible pitfalls, and discuss them with the team in a timely manner. Furthermore, you will be accountable for owning escalations, priority incidents, collaborating to meet resolutions, establishing effective synergy amongst stakeholders, and gathering their reviews. Your role will also involve developing systems and procedures to ensure the quality of delivery, understanding the scope of deliveries, creating collaborative delivery plans, and assisting in people management tasks including staff recruitment, performance assessment, training, and mentoring. You will be expected to hold a full-time master's degree in Management, Engineering, or Communication, with 5-8 years of experience in ML project management or a similar leadership role. Moreover, you should have a solid understanding of Agile and Scrum processes, terminologies, and artefacts, as well as prior experience in service delivery, data management, team management, client communication, vendor management, and documentation. Your working knowledge of ML lifecycle and workflows, from initial client consultation to final deployment, will be crucial for this role. Strong written and verbal communication skills are essential for creating training documentation, reviewing project documents, and customizing documentation for clients when necessary. Your organizational and interpersonal skills will be put to the test in keeping project goals clear, having timely catch-ups with internal teams and clients, and ensuring deliveries are checked and tested before deployment. Collaboration with the Product Manager on setting team goals, planning, and achieving them will be a key aspect of your role, along with taking ownership of critical incidents and coordinating with resolution parties. You will be responsible for establishing effective communication between stakeholders for post-incident reviews and ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. In summary, as a Technical Delivery Manager at Sprinklr, you will be instrumental in driving service delivery performance, meeting customer expectations, and aiding in driving future demand by analyzing third-party and internal processes and creating strategies for service delivery optimization.,

Role : Business Architect at the senior level will work closely with the Sr. Business Architect/ Product Owner and other stakeholders to ensure alignment between business strategy and technology solutions. The ideal candidate will have a solid understanding of business analysis methodologies, business architecture principles, and technical knowledge in the IT field. Business Architect will collaborate with stakeholders to identify and define business requirements, develop and maintain business architecture models, and ensure that technology solutions align with business objectives. Key Responsibilities: Ensure that service offerings, processes, and organizational structures align with the companys strategic goals and expectations. Develop and maintain business capability models specific to capability delivery, ensuring that the organization’s capabilities support the business strategy and client outcomes. Analyze and optimize service delivery processes, identifying gaps or inefficiencies and recommending process improvements to enhance service quality and client satisfaction. Work closely with business leaders, operations, IT, and client-facing teams to ensure alignment between service delivery models and overall business strategy. Lead and support initiatives aimed at transforming service offerings, processes, and organizational structures to meet evolving market demands and client expectations. Design and refine customer journey maps to ensure a seamless client experience, aligning service processes with client needs and expectations. Ensure that all service processes comply with internal governance, regulatory standards, and industry best practices. Drive innovation in service delivery by identifying new opportunities for digital transformation, automation, and service enhancements. Collaborate with IT and other architecture teams to ensure that business architecture supports both service operations and technology strategies. Develop and maintain business architecture documentation, including service models, capability maps, and business process diagrams specific to the services industry. Collaborate with cross-functional teams to ensure that technology solutions align with business objectives and support business outcomes. Actively participate in scrum ceremonies and stakeholders’ discussions to bridge the gap (if any) and align to Business Objective/ Product Roadmap. Qualifications: Bachelor’s/Post-Graduate / Master’s degree in computer science, Information Technology, Business Administration, or a related engineering field. 10+ years of experience in business analysis, business architecture, or a related field. Experience with business architecture modelling tools and techniques. Excellent presentation and communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization. Experience working in client-facing roles, with a strong focus on aligning service offerings with customer needs. Excellent leadership, communication, and stakeholder management skills. Strong analytical and strategic thinking, with a focus on problem-solving and decision-making. Ability to manage multiple priorities in a fast-paced, client-driven environment. Must be Proficient with MS Office Tools – MS Visio, MS Power Point, MS Excel Ability to work well under pressure and manage multiple projects simultaneously. Good to have - Business Architecture Certification, Agile Certification Good to have - Experience working with Sparx tool, Lucid Charts Top of Form