LOSS RECOVERY EXECUTIVE

Job Description

Job Summary: We are hiring Loss Recovery Executives who can follow up with customers who have not paid their two-wheeler loan installments. The person should be confident in talking to customers, good in handling field work, and must have experience in recovery work in finance companies. Main Duties: Talk to customers who have not paid EMIs through phone calls and visits. Go to the customer’s address for recovery if needed. Convince customers to pay their pending loan amount. Keep proper records of daily recovery work and report to the team leader. Work with legal or field recovery agents when required. Make sure all recovery work is done as per company rules. Must be ready to travel to different areas for field recovery. Requirements: Experience: Minimum 2 to 3 years of experience in recovery work in a finance or NBFC company . Communication Skills: Should be good at talking to customers (Hindi and local language preferred). Leadership: Should be confident and able to handle tough situations. Convincing Power: Must be able to convince customers to repay the loan. Travel: Must be ready to travel for field visits. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Experience: NBFC: 3 years (Required) Willingness to travel: 50% (Required) Work Location: In person