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NTT DATA, Inc.
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Looking early joiner only- Exchange On-premise Analyst

Looking early joiner only- Exchange On-premise Analyst

NTT DATA, Inc.

5 - 10 years

6 - 9 Lacs

noida chennai bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

on premise mail flow troubleshooting l2 exchange support mailbox migration exchange 2013/2016/2019 outlook issues powershell/exchange shell microsoft teams admin active directory

Work Mode

Work from Office

Job Type

Full Time

Job Description

If interested ,please reply with updated resume ASAP to neha21.singh@nttdata.com

If not interested, Please refer someone who is working on same skill and interested .

Must skill Messaging Services-On-Prem Exchange ,Outlook troubleshooting

Good to have MS Teams / SharePoint

24*7 Shift

Areas we looking for-

Exchange 2013/2016/2019
L2 Exchange Support
Microsoft Teams Admin
Onpremise Mail Flow Troubleshooting
Outlook Issues
Mailbox Migration
PowerShell/Exchange shell
Active Directory
Exchange DAG troubleshooting
Exchange Failover Cluster Troubleshooting

JD-

Job Description-

Flexible working in shifts supporting 24X7 steady state operations.
Individuals understand their own area and are able to perform all facets of their role. Good analytical and problem-solving skills - Energetic, self-motivated and self-sufficient in accomplishing tasks.
They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of work.
Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions.
Performs a variety of maintenance tasks associated with the support, modification, and updating of the hardware and Messaging software systems to include software installations, upgrades and tests.
Works with more senior team members in performing research, operation studies, design reviews, and technical briefings with clients. Flexible to extend beyond work hours towards accomplishing assigned tasks.

Regularly exercises discretion and independent judgment on technical matters.

Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.

Builds deeper understanding of processes, procedures, customers and organization

Technical Skillset-

Proficient on Messaging technologies- Microsoft office 365, Exchange 2013/2016 on-prem environment and Clients-Outlook (All versions), OWA, mobile device management, Sharepoint, Enterprise vault, Skype for business, Boundary Servers etc.,.
Troubleshooting skills on end user support tasks, recipients management-User Mailboxes, linked mailbox, distribution groups, room/equipment mailbox, mailbox-move/permission, import/export client & application troubleshooting, PowerShell commands and server support.
Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management and service level management
Steady state support to the messaging infrastructure, handling on-call responsibilities, complex issues, escalations, server maintenance activities etc.
Should have Good Experience in Customer Coordination (understand customer needs and providing solutions).

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